Description:
About Us
Krueger Transport Equipment are a leading manufacturer of heavy-duty trailers for the Australian transport and logistics industry. We are committed to increasing the profitability and productivity of our customers by providing innovative, high quality, reliable, products and services that keep Australia moving. As a family-owned business, we are committed to increasing the growth and productivity of the transport industry with over 45 years supporting Australia’s leading transport companies.
The Role
We have an exciting opportunity for a motivated and experienced Spare Parts Interpreter to join our team in Salisbury, QLD. Reporting to the Spare Parts Manager, the prime objective will be to assist the parts department with their spare parts needs and delivering exceptional service by ensuring parts are delivered on time.
Tasks & Responsibilities
- Provide exceptional customer service to both internal and external customers
- Quotations with accurate cost
- Interpret suitability of parts as required according to the customers needs
- Discuss use, options, features and benefits of various Krueger parts, products, services and solutions
- Receive and complete telephone order for parts, as well as customer sales
- Develop and maintain relationships with service department employees
- Investigate and solve parts department problems
- Estimate date of delivery to customer, based on knowledge of production and delivery schedules
- Work with internal customers to manage account activities
- Attending to pick-ups and delivery requirements of the site
- Assist with store work, stock replenishment, and ensuring the store is organised
About You
- Must hold a Manual Driver's Licence
- Previous experience in spare parts interpretation or a similar role
- Excellent communication and customer service skills
- A valid driver's license with a clean driving record
- A forklift license is desired
- High attention to detail and strong organizational skills
Why join us?
- We offer a Full Time position.
- Training and development opportunities.
- Referral payment opportunities up to $3,000 for selected roles.
- A free, confidential, voluntary and professional Employee Assistance Program.
Keen to join our friendly, passionate team? Don’t delay, click apply.
You must have the right to live and work in this location to apply for this position.