Description:
Are you a people-person with a talent for building connections? Love the idea of working in the dynamic world of medical administration? This is your chance to be the friendly voice that patients hear first!
At South Coast Radiology, we're looking for enthusiastic Booking Centre Agents to coordinate patient appointments and create a seamless experience from the very first call.
Hours That Suit Your Lifestyle! ⌛
Monday to Friday - No weekends!
Flexible shifts available:
School hours (9:00 AM - 1.00 PM) - Ideal for those seeking work-life balance!
Afternoon shifts (1:00 PM - 5:00 PM) - Great for those who prefer a later start!
What You'll Be Doing:
- Answering Calls - Be the friendly, professional voice that patients and referrers trust
- Scheduling Appointments - Master our cutting-edge RIS system (Karisma)
- Optimising Workflow - Keep the schedule running smoothly
- Quoting Fees - Inform patients about fees & Medicare rebates
- Prepping Patients - Ensure they have all the info they need before their visit
What You Bring to the Team:
- People Skills - Show care, empathy & a warm, professional approach
- Tech-Savvy - Advanced computer & keyboard skills
- Customer Focus - Experience in a client-facing role is a bonus!
- Problem-Solving Skills - Manage appointments like a pro
- Time Management - Keep up with team KPIs & stay organised
- Positive Attitude - A "can-do" mindset that builds strong connections
Perks & Benefits:✨
- Competitive Industry Rates with annual salary reviews
- Hybrid Work-from-Home Options (for the right candidate!)
- Supportive Team Culture - Work with a team that values inclusivity and teamwork
- Full Training Provided - No prior medical experience? No problem!
- Career Development - Grow within South Coast Radiology
- Staff Recognition & Awards - Your hard work won't go unnoticed
- Corporate Benefits & Discounts - Including health perks, Employee Assistance Programs & more!
- Fitness Passport Access - 1,000+ fitness locations nationwide
- Paid Parental Leave - Because family matters!
About Us
We are the largest radiology group on the Gold Coast, servicing patients at 15 clinics across the city, in addition to operating at John Flynn Private Hospital since its opening in 1993, and at Pindara Private Hospital for over 20 years.
South Coast Radiology is part of the wider radiology network, Integral Diagnostics, working to create a healthier world.
Ready to jump into a rewarding career with South Coast Radiology?
Express your interest today! We can't wait to welcome you to our fantastic team!
HOW TO APPLY
Simply submit your resume and a cover letter by selecting APPLY. OR visit https://www.integraldiagnostics.com.au/page/join-us/current-vacancies/ to update your interest in this role via our candidate portal.
Any questions; Please contact Talent Acquisition Advisor Nikki Cooke: ncooke@idxgroup.com.au 0497 153 585
South Coast Radiology supports a multicultural and diversity is the workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time