Description:
The opportunity and why apply
This is an opportunity to really move your career and earnings forward! Some of the key selling points include;-
- Long term job security with a global OEM with an excellent reputation
- Competitive salary package commensurate with experience
- Learning & development opportunities to progress your career
The company
With a global footprint and operations on a multinational scale, this highly regarded materials handling OEM has developed an excellent reputation for themselves over the last 3+ decades. Join a business that is;-
- Heavily invested in new technology including EV fleets
- People focused management team with a strong team orientated culture
- Wide range of training and OEM upskilling opportunities
The branch and working hours
As a Service Coordinator, you will be based from the Melbourne branch (Brooklyn western suburbs), working Monday-Friday.
The role
In this role you will enjoy leading the daily customer service for a team of Technicians and to know the customers' installed base and service opportunities in the area. Your duties will involve;-
- Overseeing daily service planning and execution
- Ensuring daily work allocation to Service Technicians are properly and fairly distributed to the team
- Ensuring customer problems are attended to promptly and solutions are provided in a timely manner
- Ensuring safety is exercised at all time
- Training staff
Your skills and experience
You may or may not come from a trade background, but have worked as a Service Advisor (or in a similar role) in the past and looking for a new challenge. You will bring;-
- Several years of relevant experience in a maintenance planning/ service advisor/ coordinator role
- Ability to plan efficient service execution
- Knowledge of SAP (advantageous not essential)
- Customer service skills and effective time management skills
- Sound analytical and numeracy skills
- Strong communication skills (written and verbal)
- Excellent interpersonal and planning skills
Next steps
If you're keen to learn more, reach out Josh Little-Jones on 042046 2066 for a confidential chat or to receive a detailed site pack!
Josh Little-Jones| jlittlejones@marble.com.au | 02 8116 2260 | 0420 462 066
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