Switchboard Operator

Description:

Remuneration: $65,534.19 - $68,201.56 p.a. + Superannuation + Salary Packaging
Location: Singleton Hospital
Employment Type: Permanent Full Time
Position Classification: Telephonist Level 2
Hours Per Week: 38
Requisition Number: REQ549357
Closing Date:11:59PM Sunday 23rd of February
About Singleton Hospital
Singleton Hospital is a heritage-listed facility that has been serving the community since its establishment in 1907. Originally known as the Dangar Cottage Hospital, it was the first permanent hospital in the Upper Hunter region, addressing the area's need for adequate medical services.
Singleton Hospital provides a range of healthcare services, including 24-hour emergency care, inpatient and maternity services, allied health, dialysis, medical imaging, pathology, physiotherapy, occupational therapy, podiatry, social work, speech pathology, orthopaedics, surgery, women's health, and virtual care.
About The Role:
The purpose of the position is to answer incoming and outgoing calls within a hospital environment and perform paging of emergency types for e.g. cardiac arrest and trauma or Security Requests.
In addition, this role is required to perform clerical duties and provide an effective, efficient, timely and courteous service to patients, visitors and staff.
We Are Looking For Someone Who Has:
Experience in the operation of hospital switchboards and paging systems.Demonstrated experience assisting the staff and clients in a high-volume environment with the ability to provide assistance in a polite, clear, well-spoken and calm manner in all circumstances.
About The Role:
In this role you will be working as a Telephonist on the switchboard at Singleton Hospital in a dynamic position where each day brings new challenges and experiences. The switchboard is located within the Reception Desk, at the Emergency Department and is the main point of contact for the hospital staff, visitors, patients and families. The hours for this role are Monday to Friday 07.30 – 16.30 with a 60 min break.
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:
Proximity to shopping and other services Monthly Allocated Days Off (for full-time employees) 4 weeks annual leave (pro-rata for part time employees) Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance Salary packaging options - up to $11,600 plus novated leasing Fitness Passport for health and well-being - discounted gym options for you and your family Employee Assistance Program (EAP) for staff and family members Opportunity to work and collaborate with a range of non-clinical and clinical professionals
Need more information?
Click here for the Position Description Find out more about applying for this position
For role related queries or questions contact Nicola Churms at Nicola.Churms@health.nsw.gov.au
Information For Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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