Description:
About the role
ARRCS are actively sourcing a Return to Country Support Officer to join their team on a full-time basis and attracts an hourly rate of $35.17 - $38.37 / hour gross base (dependent on skills and experience). Based in Alice Springs, Northern Territory, this role will see you supporting operations of the program through driving, maintenance, cleaning, and servicing of our Troopy vehicles.
In addition, you will provide administrative services for the program including logging of data for reporting purposes, booking of vehicles, management of logbooks, record keeping and customer service to clients and families wishing to use this service.
This role would ideally suit a proactive person who is comfortable working autonomously with minimal supervision. You will have excellent computer skills and enjoy coordinating and organizing bookings. You will ideally have experience working with First Nations and have strong cultural knowledge. In addition, you will enjoy customer service, this role will require you to be the first point of contact for many of the consumers using this service.
In addition, you will be able to travel, when required, to remote communities with possible overnight requirements.
Benefits of working for us
ARRCS is the largest Aged Care Provider in the NT - your career can take you all over the NT including Alice Springs, Tennant Creek, Katherine or if you relocate interstate ARRCS are a pathway to Uniting Care QLD.
- 4 Weeks Annual Leave + 17.5% Leave Loading.
- Annual pay increases in accordance with our current Enterprise Agreement,
- Salary Packaging through CBB.
- Access to 70,000 Training and Development Courses through our Learning Platform
- Telus Employee Wellbeing & Emotional Support
Skills & experience
To be considered for this role, we will be looking at the following experience and qualifications:
- Demonstrated knowledge of Aboriginal and Torres Strait Islander culture values and social health issues.
- Experience in the provision of support and advocacy to Aboriginal families.
- Current manual NT Drivers License.
- Strong organizational skills and ability to work productively with minimal supervision.
- Strong communication skills and confidence to respond to queries both on the phone and via email.
- Demonstrated previous experience in an administrative capacity with intermediate computer skills.
About the business
Australian Regional and Remote Community Services (ARRCS) is not-for-profit aged care and community service provider that provide services including Residential Care, Home Care, School Nutrition and Early Learning Childhood programs in the Northern Territory.
Our Vision is passionately pursuing new ways to care where people and communities flourish and lead meaningful lives. ARRCS provides regional care and support to people and their communities throughout the Northern Territory from Darwin to Docker River with our purpose is to genuinely connect with the communities we serve, and enable our clients with agency, pride and dignity.
Our people are at the centre of our organisation and ensuring we have the right people in the right roles is the key to the success of our Consumer Centered Service Delivery.
Before applying, you need to have the following
All ARRCS employees are required to have the following. These are not required at time of application, however, if successful in the role - must be lodged and or received at commencement.
- A National Police Check dated or lodged within last 3 months of commencement.
- Current Influenza Vaccination.
- A NDIS Screening check or proof of application.
Our staff and volunteers are compassionate and knowledgeable members of the local community, who are committed to providing personalised care and support. More than a service provider, we understand that we are an important part of the regional and remote communities we work in and acknowledge our responsibility to ensure our people are connected to those communities, people and cultures.
So why not join our team today to benefit the local community that you work in!
ARRCS is committed to engagement with people of all ages, from varying backgrounds, cultures and nationalities and we strongly encourage Aboriginal and Torres Strait Islander people, people with lived experience of disability, people from CALD and the LGBTQI+ communities to submit their applications.
To discuss this opportunity further, please contact our Talent Acquisition team via people@arrcs.org.au or phone 08 8982 5200.
ARRCS Living in Alice Springs guide
Position Description - Return to Country Support Officer