Description:
DataMTX is an international technology services firm that operates across countries that include the United States, Canada, Korea, UK, Italy and Australia. It's offshore locations include Sri Lanka, India, Pakistan and the Phillipines. It operates in Australia as DataMTX Australia PTY LTD
Our Company values are Determination, Innovation, Care and Excellence (DICE) and we also value our company culture, family, community, the planet and love having fun.
Summary:
We are seeking a highly skilled and motivated Field Service Technician to join our team. The successful candidate will be responsible for providing technical support and maintenance services to our clients in various industries. The Field Service Technician will be required to travel to client sites to diagnose and repair equipment, as well as provide training and support to end-users.
Responsibilities:
- Travel to client sites to provide technical support and maintenance services
- Diagnose and repair equipment, including mechanical, electrical, and software issues
- Provide training and support to end-users on equipment operation and maintenance
- Install and configure new equipment and software
- Maintain accurate records of service calls, repairs, and equipment inventory
- Collaborate with other team members to identify and resolve technical issues
- Communicate effectively with clients to ensure their satisfaction with our services
Qualifications:
- High school diploma or equivalent
- Strong mechanical and electrical skills
- Experience with troubleshooting and repairing equipment
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Willingness to travel to client sites as needed
- Drivers Licence and vehicle