Description:
Employment Services Coordinator
Disability Employment Services
Hunter – Cessnock and Maitland
Full-Time
$36.65 - $38.42 per hour
Benefits
- Fully maintained company vehicle, laptop and phone
- Access to generous FBT exemptions and meal entertainment benefits
- Work for a small organisation with a strong alignment to their values & inclusive culture
Join Our Passionate Team at Castle
At Castle, we've been making a difference for over 30 years, helping individuals with diverse abilities lead meaningful lives in the vibrant communities of Newcastle, Hunter, and Central Coast. We're not just a company; we're a dedicated team committed to 'opening a world of possibilities' through diversity, inclusion, and the value of employment.
Your Opportunity Awaits
As an Employment Services Coordinator, you're not just filling a role; you're embarking on a fulfilling journey. Reporting to our Branch Manager, you'll:
- Assess individual needs, develop tailored employment plans, and provide ongoing support, particularly for individuals with complex barriers.
- Ensure compliance with legislative and contractual requirements while maintaining high-quality service delivery and resolving issues across multiple services.
- Supervise staff, deliver training, and ensure team members meet service quality standards.
- Build relationships with employers and stakeholders to promote Castle DES services and achieve successful employment outcomes.
- Manage reporting, billing, and compliance tasks, ensuring effective use of systems and processes.
This is a full-time, permanent position based at our Hunter location, with the potential for occasional work at other Castle locations. The Salary for this role is paid based on an award rate at $36.65 - $38.42/hr with room to progress to the higher pay points. If you do bring Industry knowledge and experience, there may be potential to align you to a higher pay point.
Maximize your earnings with our attractive salary packaging benefits! Choose the benefits that best suit your needs and lifestyle, including living expenses (mortgage/rent), meal and entertainment, and even purchasing a car. By paying for these expenses before tax is calculated, you'll pay less tax and have more money to spend, you are able to claim a total of $18,550 per year.
What You'll Need to Succeed
If you do not meet all the listed requirements, please do not let this deter your application or motivation to have a conversation with the hiring manager
To excel in this role, you should have:
- A relevant qualification (e.g., Degree, Diploma, Advanced Diploma, or Associate Degree) or equivalent knowledge and at least 5 years of experience.
- 3–5 years of experience in case management, account management, or employment support services.
- A strong ability to support job seekers in addressing their unique needs, goals, and challenges.
- Solid understanding of internal and external support services, with a creative and flexible approach to problem-solving.
- Experience coaching team members on following legislation, contracts, policies, and procedures.
- Confident in using Microsoft Office and business systems; experience with JRL and/or ESS is a bonus.
- A commitment to integrity, professionalism, and empathy, especially when supporting people living with disabilities.
Essential Criteria
To join our team, you'll need:
- An NDIS Workers Check (or a willingness to obtain one).
- A Working With Children Check (or a willingness to obtain one).
- A driver's license or reliable transportation.
- Willingness to understand and agree with Castle’s Vision, Purpose and Value statements and the ability to apply these values to your own work
Ready to Make a Difference? Apply Now!
If this is you, apply now with a copy of your current CV and a cover letter outlining your experience and interest in the opportunity.
For more information, please contact HR, at castlerecruitment@castle.org.au
We look forward to hearing from you.
Castle promotes a workplace that actively seeks to include, welcome and value the unique contributions of all people. Castle encourages people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply for this job.
Castle also promotes Accessibility for all hiring campaigns. Please advise if you require assistance
Castle’s services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands – past, present and emerging.