Description:
Join our team at 291 On King and be part of an exciting, dynamic hospitality experience in the heart of Newcastle. We are looking for a Guest Services team member who stands out from the crowd and is ready to help us set the benchmark for exceptional service.
As a key member of our team, you’ll receive top-tier training and play an essential role in delivering outstanding cleanliness and hospitality. Whether guests are here for business, leisure or any other reason, your focus will be on making them feel welcome, anticipating their needs and ensuring their experience is exceptional every step of the way.
In your role, you’ll go above and beyond to exceed guest expectations, maintaining high standards of cleanliness and service throughout the hotel and its facilities. From ensuring rooms and common areas are spotless and inviting, to adding that personal touch that makes each stay memorable, you’ll help us deliver an unforgettable experience.
This casual role offers flexibility, with weekend availability required. Join us in shaping the future of Newcastle’s hospitality scene!
Key skills and responsibilities:
- Clean and maintain guest rooms and common areas to an exceptional standard;
- Deliver the very best personalised service and help create loyal guests and visitors;
- Implement improvements based on guest feedback to minimise and concerns or complaints;
- Work as a team to ensure we have the highest quality property with cleanliness and maintained facilities that are second to none.
About You:
- Relevant experience in a housekeeping environment, with a genuine passion for service excellence;
- The ability to contribute positively to achieving team targets in cleanliness and service;
- Impeccable attention to detail and an obsession with cleanliness and standards;
- Flexibility to work a range of hours including some nights and weekends;
- Skills in written and verbal communication,
Benefits:
- Accommodation discounts
- FREE parking in Newcastle CBD onsite
- 10% off Gym on King Memberships
To Apply:
If you want to be part of 291 On King and believe you have the right skills and experience, please click the, APPLY button NOW! We look forward to hearing from you!