Description:
*** THIS ROLE IS OPEN TO INTERNAL APPLICANTS ONLY ***
Position Objective
"Because People Matter" and "You're Welcome Here" are more than just billboards on our buildings - they express our desire and goal for every person who walks through our doors to feel welcome, connected and valued. The Ipswich Administration Assistant fulfils this goal by managing the administrative needs of the location and assisting the location pastor. Through these efforts, they reflect the values and mission of Hope Centre, contributing to the transformation of lives and communities through the message of Jesus.
Summary
Job Title: Ipswich Administration Assistant
Reports To: Ipswich Location Pastor
Work Location: Hope Centre Ipswich
Hours: 15.2 Hours/week (Choice of Wed/Thu/Fri) until end of April 2025.
Position-Specific Responsibilities
Administrative Support: Manage the administrative requirements of location ministry, including communication, admin systems, workflows, and rosters. This includes:
- Helping with all aspects of volunteer team and process administration including internal communication, implementing, and maintaining admin systems, workflows and rosters in Planning Center and general admin support.
- Collaborating in the creation of new processes that improve efficiency across all departments.
- Creating, distributing and filing location-specific Standard Operating Procedures for all approved systems and processes in conjunction with the Location Pastor.
- Managing all outgoing communication to the congregation using approved platforms and methods.
- Creating and editing digital and printed materials for volunteer teams.
- Reporting on the finances of the location in concert with the Central Finance team, including purchasing of location consumables.
Location Pastor Assistance: Help relieve the Location Pastor from administrative tasks that restrict their ability to pastorally interact and lead people, allowing them to pastor people more often and effectively. This may include:
- Managing the Location Pastor's incoming calls, e-mails and other communications as required.
- Coordinating and taking minutes for any appropriate location-based team meetings.
- Helping the Location Pastor organize location-based events.
Core Support Role Responsibilities
- Empower ministry leaders to shepherd and support those within your ministry, with the primary aim to help every person develop and flourish in their own personal relationship with Jesus Christ (Acts 20:28)
- Provide pastoral care to those belonging to the ministry you support when appropriate, liaising with your location pastor when necessary.
- Be responsible for any rostering, communication, and general care of any teams assigned to you, ensure they have everything they need to serve well
- Steward budgets and finances of the ministry you support within the guidelines and processes outlined by the Hope Centre Finance Team
- Steward physical resources (such as rooms, vehicles and other equipment) associated with the ministry you support
- Participate in all location team meetings and events
- Collaborate with other support team members to share
Please be mindful that this is not an exhaustive list of tasks and responsibilities, but serves to highlight the general nature and level of work performed by team members within this role. These compliment the heart and attitude carried by every team member as we work together to bring the message of Jesus in a way that transforms people and cities.
The person we’re looking for
To thrive in this role, you’ll need to have a deep love for Jesus and His people. You’ll bring administrative experience, preferably within a church or non-profit setting, and possess excellent organisational and communication skills. Proficiency in Microsoft Office and church management software (Planning Center preferred) is essential. You’ll be able to work independently as well as part of a team, and you’ll bring a positive attitude, a teachable spirit, and a heart for serving.