Account Manager

Description:

Position Type
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Education Desired
Bachelor's Degree
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question~ Are you FIS?
About The Role
As a Sales Executive - Client Management - Quota Carrier, you will collaborate with the C-suite level of finance, legal, and technical groups with a global fintech environment with endless opportunities for success. Provide industry-leading solutions to prospective clients.
About The Team
The FIS Capital Markets Division has a dedicated APAC Account Management team across our primary business lines, tasked with the following key responsibilities~
Grow revenue through the identification and business development of new sales opportunities within existing client base, and retain revenue though the successful execution of signature-based renewals, including any add-on and up-sell opportunities at time of renewalStrengthen the client engagement maintaining regular contact with existing clients, building a trusted relationship and valued partnershipEnhance the client experience by championing the client’s needs alongside FIS’ business goals and acting as a point of escalation
What You Will Be Doing
Maintaining regular engagement with existing clients within your individual book of business, building trusted relationships and partnerships, and developing new relationships within accountsExecute new business development activities across client accounts to generate sales, aggressively penetrate client accounts to ensure sales quota achievement, and increase account revenue by introducing all products and services to assist in growing the clients' businessResponsible for the renewal of client contracts and protecting forecasted revenueIdentifying of additional upsell and cross sell leads and collaborating with the relevant sales executiveDevelops and executes account plans to ensure continued revenue growth from account baseEnsure clients have a good understanding of the products and/or services FIS is offering and determine present and future needsCollaborate with various internal stakeholders acting as the client’s advocateConduct regular strategic business reviews with key account executives to enhance the overall client experience and understanding of FISExcellent understanding of your client’s business and needsNegotiates terms and conditions of FIS contracts with client and ensures terms are within FIS standardsEnsures accurate forecasting and pipeline management as well as accurate content and certification of information for assigned clientsIdentifies and reports client risk and escalates to executive management; prepares, implements and executes risk mitigation planActing as a point of escalation to resolve outstanding issues and assist in timely delivery of the serviceOther related duties assigned as needed
What You Bring
A demonstrable track record of client relationship managementGood understanding of Financial Markets knowledge, including solutions technology, systems, applications and processesBackground in Sales, Account management within Capital Markets is preferredGood understanding of FIS products and services is an advantageEducated to degree levelStrong written and verbal communication and contract negotiation skills, strong interpersonal and influencing skillsAbility to balance client demands with internal constraints to maximize client satisfaction and engagement with FISConfidently able to build both internal and external relationships up to C-levelFluent in English (written and verbal) language skills, with excellent communication and presentation skillsThis position may require periodic travel within the region
Added Bonus If You Have
Experience with large FSIs or Corporations sales/deals/contractsExperience with Financial Technology software, services, capabilities and providers
What We Offer You
At FIS, we are as committed to growing our employees’ careers as our own business. We offer~
Opportunities to innovate in fintechInclusive and diverse team atmosphereProfessional and personal developmentResources to contribute to your communityCompetitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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