Accommodation Manager - Sea Sea Hotel

Description:

Exciting opportunity for an experienced manager to join its award winning team.

Are you an experienced hospitality professional with a passion for delivering outstanding guest experiences? Sea Sea Hotel is seeking a talented and motivated Accommodation Manager to oversee our operations and ensure our guests enjoy a seamless and memorable stay.
About Us:
Sea Sea Hotel is a premier coastal destination offering top-tier accommodations, exceptional dining, and a warm, welcoming atmosphere. Known for our personalized service and stunning location, we strive to make every guest feel at home.
The Role:
As our Accommodation Manager , you will lead the front-of-house and housekeeping teams to deliver exceptional service standards. This is a hands-on role that requires excellent organizational skills, attention to detail, and the ability to motivate and manage staff effectively.
Key Responsibilities:

• Oversee all accommodation-related operations, ensuring smooth daily functioning.
• Lead and manage the front office, housekeeping, and reservations teams.
• Develop and implement procedures to enhance guest satisfaction and operational efficiency.
• Ensure all guest inquiries, bookings, and issues are handled promptly and professionally.
• Manage room inventory, pricing strategies, and occupancy targets to optimize revenue.
• Monitor and maintain high standards of cleanliness, safety, and presentation across all accommodation areas.
• Train, mentor, and motivate staff to deliver exceptional customer service.
• Handle budgets, monitor expenses, and prepare operational reports.
• Collaborate with other departments to create a cohesive and high-performing team.

What We’re Looking For:

• Proven experience as an Accommodation Manager, Front Office Manager, or similar role in the hospitality industry.
• Exceptional leadership and team management skills.
• Strong communication and interpersonal abilities, with a focus on guest service excellence.
• Knowledge of property management systems (PMS) and reservation platforms.
• Strong organizational skills and attention to detail.
• Experience with budgeting, forecasting, and revenue management.
• Understanding of health and safety regulations and industry standards.
• Flexibility to work weekends, holidays, and varied shifts as needed.

Click “Apply for this job” to register your interest for this fulltime salaried opportunity with a salary between $73K - $78K (plus super)