Description:
- Full Time
- Location - Nerang
- On-the-job training and development
- Help make a positive impact on people’s lives
About Us
Enterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.
We currently have an opportunity for a passionate individual to join our team as Team Leader within our Digital Services team.
The Role - A Day in the Life of a Team Leader
As a Team Leader you will assist the Digital Services Manager to lead staff within the Digital Services Team to ensure adherence to contractual guidelines and operational budgets to achieve ETC’s agreed targets as set by the Department of Employment and Workplace Relations (DEWR) and the WAS DEED.
Your Key Responsibilities will include;
- Assist the Digital Services Manager with strategic activities to retain and enhance contracts in each Employment Region (ER)
- Support the Digital Services team to deliver services to customers through a digital platform by referring to internal training courses and vacancies.
- Provide supervision and support to the Digital Services Team.
- Effective referring and monitoring job seekers to meet compliance requirements and contractual requirements are met.
Criteria for Success
- Ability to interpret various guidelines and work within frameworks.
- Proven leadership skills and experience
- Exceptional communication skills
- A high level of computer literacy
- A passion for helping others
- A recent, clear National Police Check
- A current Working With Children Check / QLD Blue Card
Why work for ETC
We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;
- Above Awards and competitive salaries
- Salary packaging to increase your take home pay
- An extra week of paid leave after 5 years of service
- A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
- Working from home options if applicable to the role
- Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
- Access to the Fitness Passport Program
- 8 weeks of paid parental leave - primary carers (3 weeks secondary carers)
- Innovative staff reward and recognition program including paid days off
- Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
- Discounted accommodation and travel offers
- Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
- Access to free Employee Assistance Program for you and your family
We consider our employees as the heartbeat of our organisation. If you’re interested a rewarding career where you can enrich and change people's lives, we want to hear from you!
How to Apply
Click the " Apply Now " button and upload your Resume and Cover Letter (saved as ONE document) to our recruitment portal and complete the online application form.
Applications must be submitted through ETC’s recruitment portal to be considered for the role therefore emailed applications will not be accepted.
Applications close:
Friday 28th February 2025 at 11:50pm. Please be advised that ETC reserves the right to close applications early if a suitable candidate is identified prior to the close date.
More information
For more information about this role, please contact Jaymee Faafou - Digitial Services Manager via email at jaymee.faafou@etcltd.com.au
For more information about ETC please visit https://etcltd.com.au/. A Position Description
Our Culture
We are an equal opportunity employer and promote great working conditions. ETC respects diversity in all people and actively encourages applications from all minority groups. We believe that a diverse workforce not only reflects the communities we serve, but also leads to better outcomes for our employees, customers and stakeholders.
Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carries out a variety of checks including, reference checks and compulsory psychometric assessments throughout the shortlisting process. A current National Police Check and Working with Children Check or Blue Card must be provided prior to commencing employment.
ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.
We are committed to providing an inclusive and accessible recruitment process. If you require any accommodations or adjustments, please let us know via email human.resources@etcltd.com.au and we will work with you to meet your specific needs.
Our Reference: RA25040