Description:
About the role
UC Physio is seeking a driven and experienced Practice Manager to join our growing team. As Practice Manager, you will play a pivotal role in overseeing the smooth and efficient operation of our physiotherapy practice. This part-time position is based at both our Pimpama and Upper Coomera clinics (QLD), with the opportunity for some flexibility in hours to suit your lifestyle.
What you'll be doing
- Manage all administrative and operational aspects of the practice, including staff scheduling, inventory management, and financial reporting
- Liaise with healthcare providers, insurance companies, and other stakeholders to ensure seamless patient care and reimbursement
- Develop and implement policies and procedures to enhance practice efficiency and patient experience
- Oversee the recruitment, training, and performance management of the administrative team
- Analyse practice data and metrics to identify improvement opportunities and drive strategic decision-making
- Ensure compliance with all relevant healthcare regulations and industry standards
- Organising our marketing processes and review effectiveness
What we're looking for
- Minimum 2 years of experience in a healthcare practice management role or similar position
- Strong understanding of medical office operations, billing, and patient management systems
- Excellent interpersonal and communication skills, with the ability to effectively liaise with patients, clinicians, and other stakeholders
- Proficient in data analysis and reporting, with the ability to interpret and act on key performance indicators
- Demonstrated problem-solving and decision-making skills, with a focus on continuous improvement
- Familiarity with relevant healthcare regulations and industry best practices
- Excellent computer skills with the ability to problem solve, run forms and spreadsheets
What we offer
At UC Physio, we are committed to providing a supportive and collaborative work environment that empowers our team to grow and thrive. We offer some flexibility in work arrangements to promote work-life balance
About us
UC Physio is a leading provider of physiotherapy and rehabilitation services in the Northern Gold Coast suburbs of Pimpama and Upper Coomera. Our team of experienced clinicians is dedicated to helping our patients achieve their health and wellness goals through evidence-based treatments and personalised care. With a strong focus on innovation and client satisfaction, we are committed to continuously improving the quality of our services and the patient experience.
If you are a driven and experienced Practice Manager who is passionate about delivering exceptional healthcare, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.