Description:
Exciting opportunity to join our Customer Service Team at Brimbank Leisure!
Located in the centre of Melbourne's growing west, Brimbank Leisure Centres offer industry leading facilities and services to our diverse and welcoming community. Brimbank City Council is a local government that is welcoming, diverse and proud - just like the community we serve.
We are currently seeking 2 Permanent Part Time staff members to join our team based at Brimbank Leisure Centre's in Keilor Downs and Sunshine.
The role:
- 1 vacancy for 17 hours per week and 1 vacancy for 20 hours per week
- Working across both sites (Brimbank Aquatic and Wellness Centre & Sunshine Leisure Centre)
In this role you will be the first point of contact for Leisure Centres visitors, assisting with enquiries, complaint handling, selling memberships, making bookings, handling payments and ensuring a welcoming and supportive environment for all visitors. You'll help maintain facility operations by enforcing policies and providing information about our programs and services.
What are we looking for?
- Strong customer service skills.
- A friendly and positive attitude.
- Ability to multi task in a fast paced environment.
- Experience in a similar role or a passion for customer engagement.
- Availability to work flexible hours, including early mornings, evening and weekends.
Why join us?
- Be apart of a supportive and energetic team.
- Enjoy access to Leisure facilities
- Gain valuable experience in a fun and active environment.
If you're passionate about creating memorable customer experiences and enjoy working in a community focused setting, we'd love to hear from you!
To be considered you will have:
- Experience in face to face customer service
- Experience in sales and retention
- Handling complaints
- A customer first attitude
Benefits of working at Brimbank include:
- Make a positive impact to your local community
- Complimentary access to facilities
- Great pay rates and benefits
To view a full list of employee benefits, please view Council's Employee Value Proposition
A copy of this Position Description is attached below.
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