Where

Graduate/Junior Customer Success Specialist

Financeable
Melbourne Full-day Full-time

Description:

About us

We’re a fast growing fin-tech startup making waves in the lending industry. We’ve built an innovative product that has been launched into the market and now we’re looking to go to the next level. We’re well funded with backing from heavy weights in the industry. We’re not just looking to be disruptive but to take over.

About the role

You’ll take charge of the customer life cycle, nurturing inbound leads to conversion and supporting them while they’re customers of the company. The role would suit a graduate or junior sales/customer support person. We value people with a great attitude and personality over experience. We’ll provide all necessary training so candidates with less experience need not worry.

Requirements

  • One year of experience in tech sales/customer support or; a bachelors degree in sales or information technology
  • Have excellent written and verbal communication skills
  • Have a passion for all things technology
  • You’re empathetic, patient and enthusiastic
  • Willing to develop into a lead as the company grows
  • You’re coachable and have initiative

Nice to haves

  • You’ve written code before
  • Understand concepts such as customer life cycle, customer success and customer life time value
  • Experience working in Finance/Banking
  • Experience working with distributed/remote teams

Why join us

  • Competitive salary
  • Relaxed, flexible and accommodating working environment
  • Get in on the ground level of a fast growing company
  • Make your mark - you’ll have direct influence over the the success of the company
  • Free tech - keep the equipment we buy you!
  • We’re tons of fun - loads of team, community and industry events on the calendar
20 Feb 2025;   from: uworkin.com

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