Description:
About the business…
Conveniently located on South Terrace, The Terrace Hotel Adelaide forms one of three unique properties positioned adjacent to one another. The Terrace Hotel Adelaide, HotelMOTEL Adelaide and Hotel Alba. Each of these properties recently joined EVT Hospitality & Entertainment's Independent Collection . EVT is a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand.
About the role…
A fantastic opportunity currently exists for passionate and highly motivated Full Time Night Auditor to work alongside our existing dynamic Front Office Team. This is an exciting opportunity for a hospitality all-rounder to be part of the hotel team. You will be the first point of contact for our guests overnight and manage the night audit reporting process. Great for someone with an interest in a pathway to accounting/finance or someone who wants to grow their career and move into a Night Manager / Front Office Manager position.
We are after motivated #daymakers with flexibility in availability to work across a 7 day roster. As we continue to grow our hotels there will be more opportunity for career progression with us.
The role in brief…
- Be responsible for the reception desk and processing of night audit and nightly reports
- Assist security with monitoring building security
- Aid in the operations for the day team to ensure exceptional service is provided around the clock
- Work the unique night shifts at our hotel from 11pm to 7am
- Check-in and Check-out guests
- Respond to the reservations inbox
- You will have the confidence, patience and listening skills to assist guest concerns and resolve tasks when presented with challenging situations
About you…
- An enthusiastic team player
- A positive can-do attitude
- Passion for customer service
- Superior communication skills (verbal and written)
- Experience with a Property Management System, in particular Opera PMS is highly desirable
Benefits & perks…
- Opportunity for future career development and progression as we grow our business
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, LyLo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company. .
If this sounds like something for you please apply along with a cover letter. We look forward to hearing from you!
Ronu Paul - Front Office Manager