Description:
Rentokil Pest Control in Adelaide have an excellent opportunity for a local Service Manager - Pest to join our team servicing the Adelaide region on a permanent full time basis.
Reporting to the Operations Manager, you will be responsible for managing and developing a team of Pest Technicians to ensure quality delivery of service and customer satisfaction.
The main duties for this role will include, but not be limited to:
- Supervise, develop and coach the Pest Technician team
- Conduct & participate in monthly team and safety toolbox meetings
- Conduct regular quality audits
- Inducting new staff members to the team
- Managing and scheduling service runs
- Administration related to servicing activities
- Managing customer feedback
- Covering service runs for Pest Technicians when required
The ideal candidate will possess:
- Previous experience in a Supervisory or Management role (minimum 2 years)
- Certificate IV Front line Management (desirable)
- Excellent customer service skills and negotiation skills
- People management skills
- Excellent communication skills, both written and verbal
- Ability to work well under pressure and meet KPI’s
- Time management skills
- A current Australian Driver's licence is essential
Please note that our recruitment process involves the completion of reference checks, medical checks and police checks.
You will receive a competitive salary package, fully maintained company vehicle, mobile phone and company uniform. If you're looking for a role where there are no two days the same then we want to hear from YOU!
Employee Testimonials
"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."
Darran Gibson
Local Service Manager
"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."
Don Ng
Pest Control Technician
“I got to the point in my life where I was looking for something different. Since joining Rentokil, I’ve been provided with so many qualifications and opportunities for advancement.”
Jim Evans
Senior Technician