Description:
At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™.
As the Corporate Sales Specialist , you will be responsible for driving and achieving monthly, quarterly and yearly sales targets. You will identify and nurture potential and existing customers and guide them through the sales process and provide the best product solution. You will be driven by sales targets and managing relationships with Corporate Customers via telephone and email.
You are someone with superior organizational skills and strongly driven to achieve targets. You possess great verbal communication skills, an understanding of the brand, and strong customer service skills as well as creativity and flexibility. You will be responsible for researching customers and their industries, building relationships, and promoting our products/services to drive revenue growth.
Responsibilities:
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Manage inbound Corporate Sales enquiries by gathering customer needs and understanding their requirements
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Develop strong relationships with customers by offering personalized solutions that meet their requirements and leveraging your Brand/Product knowledge to cross-sell/up-sell
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Continuously review and implement strategies or workflows that support improved conversion, efficiencies and customer service, thus increasing overall customer satisfaction
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Engage leads from start to finish, guiding them through the process and maintain consistent communication to build trust and confidence
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Acting as a brand ambassador and first point of contact for our corporate customers and partners, resolving problems and delivering exceptional customer experiences that are aligned with our quality standards
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Scheduling Calls: Arrange calls and product education with prospective customers tailoring the order
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Sales Order Processing: Support the processing of sales orders, ensuring all documentation is accurate and complete, manage operational requirements for order fulfilment
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Customer Communication: Maintain regular contact with customers, providing updates on order status and addressing their inquiries
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Data Management: Process data and generate reports using Excel and the company database
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Documentation: Handle customer paperwork and contracts and create marketing materials such as brochures and costing sheets.
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Strong understanding of brand and ensuring customers align with YETI’s strategy and brand guidelines
Qualifications and Attributes:
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At least 2+ years of experience in customer service or sales related position
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B2B experience is preferred
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Strong interpersonal and influencing skills
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Strong written and verbal communication skills
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Proven experience working in a fast-paced high-volume environment
Any offer of employment with YETI is contingent on a successful criminal background check and successful reference checks.
YETI is proud to be an Equal Opportunity Employer.
Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/esg.html.
All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.
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