Where

Customer Service Officer - Trainee

YMCA Geelong Inc
Sale Full-day Full-time

Description:

About the Y

The Y Geelong is a for-purpose, not for profit community organisation celebrating over 70 years of servicing the community across recreation, camping, youth, and children’s services.

About the job

This Sport and Recreation Leader traineeship is an 18 month position averaging 34 Hours per week and will operate from multiple areas of the business working with the gymnastics program, multi sports program, customer service and assist the Centre Director.

The trainee will be trained in the following areas: cash handling, Eftpos transactions, the current point of sale software, telephone operation, program bookings and memberships, café customer service, office administration, marketing, coaching skills, and facility bookings.

The Sport and Recreation Leader - Trainee will possess excellent customer service skills, with an enthusiastic attitude, good organisational skills, and enjoy working in a service-orientated role.

If you are passionate about customer service, sports and delivering top-notch customer service and want to join a dynamic team as a Customer Service Trainee apply today!

The successful candidate will be provided the following certificate training within the traineeship:

  • Certificate III in Business Administration
  • First Aid HLTAID012 and CPR
  • Do Food Safely
  • Allergens Training

Benefits and perks

Safeguarding Children Culture

Flexible work arrangements

Employee Assistance Program

Employee access to Y services and discounts

Ongoing Training and Career Development

Staff Immunisation Program

Attractive family and volunteer leave entitlements

Supportive management team

Staff Awards and Social Functions

Safeguarding Children and Young People Requirements

At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we ensure that all of our candidates are appropriately screened (including police checks) to make sure that the right people are in the right roles. To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy: Safeguarding Resources : YMCA - Empowering young people

The Y Geelong Board and Management are committed to the safety and wellbeing of children and young people in accordance with our Safeguarding Children and Young People framework. All applicants must undergo satisfactory screening prior to commencement, including but not limited to:

a national criminal history check;

an international criminal history checks where applicants have worked overseas;

holding or obtaining a valid Working with Children Card;

Three reference checks.

The successfully appointed applicant will be required to adhere to the Safeguarding Children and Young People policies and practices which include; safeguarding children and young people induction, annual SCYP training programs & committing to upholding the safety and wellbeing of children and young people throughout terms of employment.

For more information contact hr.geelong@ymca.org.au

21 Feb 2025;   from: uworkin.com

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