Description:
We have an exciting opportunity within our accomplished APAC consulting team focusing on our Student Management product. As a Business Consultant you will proactively deliver contracted consulting services and drive continuous improvement for our customers within the Higher Education market.
As a Business Consultant you'll proactively deliver contracted consulting services and drive continuous improvement for our customers across our Student Management product through:
- Implementing our systems and solutions for clients
- Analyse customer requirements and manage customer expectations
- Ongoing support, consulting services and training to our existing framework
- Analyse customer requirements and manage customer expectations
- Contribute to revenue generation through utilisation and identification of further product and service opportunities
- Proactively communicate any issues that may/will impact delivery on customer expectations
- Student Management system administration and/or implementation experience, preferably within the Higher Education sector
- Knowledge and experience of one or more of the following;
- o HE statutory reporting, particularly HESA and OfS returns
- o Student Finance, particularly SLC processes
- o Module assessments and academic progression rules
- o Curriculum models and frameworks
- Enterprise System experience, ideally with TechnologyOne (Student Management)
- Customer centric, you're a customer advocate and know what it takes to deliver a compelling customer experience
- A solid communicator, your communication skills are second to none and you're at your best when talking to customers
23 Feb 2025;
from:
uworkin.com