Where

Engagement And Adoption Specialist (M365)

Subiaco
Perth Full-day Full-time

Description:

Your role at St John of God Health Care

You will play a critical role in ensuring the successful adoption and utilisation of Microsoft 365 (M365) tools and services within the organisation. This role will provide expertise in M365 tools and services for caregivers and involves developing and executing change management strategies, training programs, and communication plans to ensure caregivers effectively leverage M365 to enhance productivity and collaboration.

The Position

  • Lead M365 adoption efforts, driving digital literacy, innovation, and resilience.

  • Develop and implement change strategies and communications.

  • Engage M365 champions and power users to build a community of practice.

  • Align adoption initiatives with organizational goals in collaboration with key teams.

  • Track adoption metrics, gather feedback, and refine strategies.

  • Facilitate workshops, webinars, and meetings to address concerns.

  • Monitor Microsoft Message Center for relevant updates and communicate changes.

  • Manage the M365 Learning Portal, providing training and resources.

  • Develop user guides, reference materials, and adoption content.

  • Create videos, events, and newsletters to promote M365 usage.

  • Deliver training to support effective tool utilisation.

  • Work with stakeholders to tailor adoption strategies to their needs.

  • Act as a liaison between Digital & Technology and business units.

  • Escalate technical issues to the Platform Applications Support team.

  • Establish and chair the M365 Governance Group.

  • Manage M365 changes, risks, issues, and decision-making.

  • Collaborate with the Information Management team on content lifecycle management.

  • Implement and enforce policies, standards, and automation for M365 tools.

You will have a proven track record in planning and delivering Microsoft 365 adoption strategies and experience in implementing and managing adoption programs for M365 tools like Microsoft Teams, SharePoint, OneDrive, Planner and Outlook. You will have an in-depth understanding of Microsoft 365 applications, their benefits, and use cases for different industries or business units.

Additionally you will have experience in creating and delivering engaging training sessions, workshops, and communications tailored to various user groups with demonstrated proficiency in designing user-focused materials, including guides, videos, and FAQs.

To succeed you will possess a Tertiary degree/relevant qualification and significant work experience. It is highly regarded if you hold the Microsoft Service Adoption Specialist Adoption Specialist certification and have healthcare industry experience.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

  • Salary $119,910 to $133,183 plus 11.5% Superannuation

  • Permanent full-time position

  • Located in Perth CBD Kings Square office

  • 40% work from home option

  • Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

    • Novated leasing

    • work related expenses

    • self-education and

    • additional superannuation

  • A healthy work-life balance through flexible work options, additional purchased leave and well-being programs

  • Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

  • Employee support through our dedicated free Employee Assistance Program (EAP)

  • Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

  • Paid Parental Leave

  • End of trip/bike and shower facilities

  • Close to public transport

For enquiries contact Chris Warren, Platform Applications Support Manager on (08) 6116 0085

Applications will be reviewed throughout the advertising period and shortlisting may commence before end date – so apply today!

Applications close: 13 March 2025

Unsolicited enquiries and applications from Recruitment Agencies will not be accepted.

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.

23 Feb 2025;   from: uworkin.com

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