Description:
nbound Customer Service & Processing Financial Documents
Part time casual employment processing financial applications on behalf of a leading financial institution, you will then move into our Customer Service Inbound phone team. Full training provided. Immediate start required.
Would you enjoy working as a member of a small, dynamic customer service team working on behalf of leading financial services provider? Do you have accurate computer processing skills and a willingness to develop those skills? Are you punctual, a team player and willing to go the extra mile?
If so, we are looking for you to join our work from home team.
Job Type: Casual/Part time initially moving towards full time hours sometime later January to February 2024. Full training is provided.
Shifts are scheduled between 8.30am – 5pm
Hourly rate: $29.40 including loading
Ability to work from home. Must have 2 computer monitors, very good cable or NBN Internet, headset and webcam
Do you have:
· Excellent attention to detail (A MUST)
· Good, clear speaking voice with no accent
· Demonstrated the ability to work without immediate supervision and as part of small diverse team, following written or verbal directions
· Sound computer processing skills. Must know MS Outlook, Excel and Word.
· Decent typing speed [At least 40 wpm]
· Demonstrated speed, efficiency and accuracy of data processing.
· Administrative experience is also highly desirable.
· Ability to work 5 days a week
Previous inbound call Customer Service experience is highly desirable
If you’ve answered yes, are available for immediate start with no scheduled absences in excess of two days in the next two months and are keen to work and be trained from home, please apply now and submit your resume to the email below.
Expected Start Date: 21st December for a single training shift, then 3 shifts the week after Christmas and continuing to expand in hours in the new year until close to or full time hours of 37.5 per week.
Job Type: Casual
Hourly Rate: $28.40
Job Types: Part-time, Casual
Salary: $29.40 per hour
Benefits:
Work from home
Schedule:
Afternoon shift
Day shift
Monday to Friday
Morning shift
No weekends
Supplemental pay types:
Bonus
Performance bonus
Experience:
Inbound call centre: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Authorisation:
Australia (Required)
Work Location: In person