Description:
Isovalent, now part of Cisco, is the company founded by the creators of Cilium and eBPF. Cisco Isovalent builds open-source software and enterprise solutions solving networking, security, and observability needs for modern cloud native infrastructure. The flagship technology, Cilium, is the choice of numerous, industry-leading, global organizations.
About this Role:
The Solutions Architect (SA) team is a distributed team of subject matter experts in Kubernetes, Cloud Native technologies, and networking. The team is the primary driver of our customers' value realization with Cisco Isovalent Cilium Enterprise. SAs engage daily with customers. They are thought leaders who bring their deep expertise in cloud native technologies to ensure our customers are running reliable production workloads. They are also great collaborators and problem solvers, coordinating and engaging with multiple groups (engineering, partners, product, marketing, etc.) to leverage the best of Cisco Isovalent and our product with the help of our customers. Lastly, SAs are great coaches, capable of distilling new concepts and technologies to our customers and presenting various solutions and their tradeoffs. Above all, SAs are amazing teammates.
What You’ll Do:
- Help our customers be successful with Cilium Enterprise.
- Engage with assigned customer accounts to accelerate their value realization by designing, implementing, and guiding production rollouts.
- Build deep technical relationships with key customer stakeholders and be a trusted advisor.
- Conduct workshops for customers on our existing and new product capabilities.
- Collaborate with engineering and support teams to unblock customer issues.
- Create workshops, training material, reference architectures, product documentation, and any relevant artifacts that would help provide additional value to our customers and deepen their understanding of our technology.
- Maintain a passion for technology, with expertise in Open Source Software (OSS), Kubernetes, and cloud providers to build enterprise-grade, scaled solutions.
- Demonstrate a hunger to learn leading technology and collaborate with world-class technical talent.
Minimum Qualifications:
- 8+ years of experience in advanced Kubernetes architectural components and their relationships.
- 8+ years of experience leading or playing a critical role in helping customers adopt Kubernetes and auxiliary cloud-native technologies at scale in production environments.
- 8+ years of experience with at least one major cloud provider (AWS, Azure, or GCP).
- 8+ years of experience in networking knowledge, including in-depth experience with Kubernetes networking.
- Proven track record implementing secure, robust networking and Kubernetes solutions across multi-cloud and hybrid environments.
Preferred Qualifications:
- Industry recognition in the space of networking and/or Kubernetes through showcasing innovative solutions at industry-recognized events.
- Knowledge of best practices for operating systems security and their application in cloud-native technologies.
- Experience embedding monitoring in designed solutions and understanding the pillars of observability.
- Experience designing enterprise-grade Kubernetes-based systems.
- Familiarity with automation tools and technologies for repetitive tasks.
- Ability to provide well-structured technical reasoning and insights about various technologies in the CNCF landscape.
- Demonstrated ability to make informed recommendations for cloud-native solutions based on technical and business needs.
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