Where

Housing Case Manager

Mission Australia
Perth Full-day Full-time

Description:

  • $87,138 + super + not for profit salary packaging benefits + very remote location benefits
  • Permanent Full Time Contract
  • Location: Meekatharra WA 6642
  • Make a meaningful difference to the lives of Australians in need
Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more and .

Your Opportunity

Support individuals and families in our community at risk of homelessness. Not just during a crisis - but throughout their journey towards independence.

Based in Meekatharra, the Housing Case Manager will support families, women, and their children to achieve their goals in a safe and secure environment, improving their health and wellbeing. You will work under general direction, applying specialised knowledge and expertise to support clients in overcoming barriers related to housing tenure, homelessness, education, or employment opportunities. This role is part of the Homelessness & Housing Support service – Meekatharra, which provides a transition pathway for families, women, and children seeking to move out of unsafe or unstable housing situations with case management and community development support.

Your Key Responsibilities
  • Conduct intake assessments, pre-tenancy interviews (PTI), and manage the housing/tenancy waitlist.
  • Provide wraparound support services for women and children in need, assisting them in integrating into mainstream housing through advocacy, case management, and referrals to relevant agencies.
  • Assist clients in establishing relationships, understanding their immediate and long-term needs, and supporting them in their housing journey.
  • Work alongside the Department of Housing, advocating on behalf of clients and ensuring tenancy outcomes are achieved.
  • Facilitate and develop relationships with internal and external stakeholders, including attending local network meetings.
  • Support clients with tenancy management, including assisting with moving-in processes, setting up essential services, arranging NILS loans for household items, and ensuring properties remain well-maintained.
  • Maintain comprehensive case notes, complete reports, and provide accurate client documentation, including referrals, statistics, and service reviews.
Requirements for Success

With a significant background in community and/or human services sectors, you will be confident in your case management and assessment processes. Other requirements include:
  • Relevant degree with at least one year’s experience, Associate Diploma with relevant experience, or less formal qualifications with substantial relevant experience.
  • Demonstrated experience working with diverse clients, including Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse (CALD) communities.
  • Strong understanding of housing instability, homelessness, and the challenges people face, including alcohol and other drugs, family and domestic violence, mental health, and social/cultural obligations.
  • Experience in trauma-informed case management, with the ability to work autonomously and manage up to four cases simultaneously.
  • Excellent verbal and written communication skills, as well as strong advocacy, stakeholder engagement, and relationship-building abilities.
  • Ability to work within a multi-disciplinary team and remote setting, exercising judgment and managing multiple tasks under time pressures.
  • Proficiency in Microsoft Office and ability to adopt Mission Australia’s web-based Information Management System (training provided).
  • Full unrestricted driver's licence.
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email or visit our for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:
  • Rewarding work – every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via
) * Free external, confidential counselling and access to
. * Volunteering opportunities
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
  • Very Remote Location Allowances include:
  • Additional $1,000 each year to assist with cost of living in a remote area
  • 5 weeks Annual leave
  • Access to up to 5 additional days Personal/Carers leave each year
How To Apply

To be considered for this opportunity, click ‘apply’ and send your application today!

As a committed employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.

If you are passionate about providing holistic, person-centred, and culturally aware support to families and individuals experiencing housing instability, we encourage you to apply quickly to be considered.

Mission Australia

26 Feb 2025;   from: uworkin.com

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