Events Registration Executive

Description:

The Events Registration Executive oversees all operational aspects of event registration, ensuring a seamless experience for delegates and stakeholders alike. You will work closely with cross-functional teams to manage registration platforms, provide exceptional customer service, and deliver insightful reports that contribute to the success of AFR Live’s events.

This is a fantastic opportunity for someone with a passion for events and a “can-do” attitude who thrives in a fast-paced, results-oriented environment.

Key Responsibilities:

• Oversee the registration process, including delegate registration, customer service for both live and virtual events, and managing registration platforms such as EventsAir.
• Work closely with Program Directors, Marketing, Partnerships, Editorial, and other internal teams to ensure smooth event execution.
• Provide timely and effective customer service
• Manage on-site registration and check-in
• Produce post-event reports and analyse feedback to track key metrics and identify areas for improvement.
• Stay updated on industry best practices, new technologies, and trends in event registration