Description:
About Us:
Autobacs is a fast-growing Japanese Multinational Corporation specialising in importing, wholesaling and distributing mobile electronics. Dedicated to providing a one-stop-shop service to customers nationwide, Autobacs has an array of products ranging from mobile audio, acoustic & marine solutions, to mobile communication, telecommunication and mobile safety.
What we offer:
• Opportunity to join a growing organisation with career development
• Salary + Super + Commission
• Attractive discounts on automotive parts & accessories
• Paid Parental Leave
• Free Parking on-site
• Join a fun close-knit team
About the role:
Based from our branch in Morningside, we are currently searching for a Full Time, Sales & Warehouse Coordinator to support to the Queensland State Manager to help oversee coordination of all functional effort within the branch. The successful candidate will act as a 2IC and be an integral part in helping achieve sales budget for the State by providing support to Field Sales Reps/Customers and optimize sales in each interaction opportunity. The ideal candidate will need to also be willing to support our Warehouse team with picking and packing during peak times and backfilling holidays. This will require some lifting whilst picking and packing orders.
Key Deliverables:
• Process customer orders accurately meeting company standards.
• Address customer emails/phone calls and enquiries promptly.
• Ensure customers complaints are handled professionally on time resulting in positive customer experience.
• Follow through to completion customer warranty claims.
• Develop and maintain HQ product showroom to project Autobacs’ expert image.
• Coordinate with all internal and external stakeholders to ensure Autobacs and customer needs are addressed fully
• Act as the subject matter expert on product knowledge to field sales team. This is to be achieved via active participation in product training, self-reading and research, maintaining up-to-date catalogues/product manuals
• Complete other duties as required by the Manager including but not limited to Warehouse support
Requirements:
• Ability to build effective relationships
• Be a positive team-player
• Strong Administration skills
• Strong communication skills
• Strong interpersonal skills
• Ability to work both front- end (sales) and back- end (warehouse)
• Previous B2B experience (desirable)
• Ability to multi-task