Description:
IT Manager (Manager of IT Systems) - Defence Sector | NV1 Clearance Preferred
Cleared Recruitment is proud to partner with a global leader in maritime technology, delivering advanced solutions across commercial and defence sectors.
We are seeking a highly skilled IT Manager (Manager of IT Systems) to oversee IT operations across Australian sites, ensuring security, efficiency, and continuous improvement.
Location: Can be based in clients Perth or Sydney offices (occasional interstate travel required)
Clearance: NV1 preferred or ability to obtain security access to defence establishments, Australian Citizens only.
- Provide IT support across multiple Australian locations, ensuring compliance with security protocols and industry best practices.
- Oversee IT infrastructure, managing incidents, service requests, and ensuring business continuity.
- Lead and manage third-party IT service providers, ensuring their performance meets business requirements.
- Drive IT security initiatives to protect business systems and maintain data integrity.
- Manage small IT projects, including system enhancements and process improvements.
- Identify opportunities to enhance IT service efficiency and business operations.
- Maintain a high standard of customer service, ensuring IT support queries are resolved effectively.
- Implement and oversee incident and change management processes.
- Provide strategic advice to leadership on IT investments and future technology initiatives.
- Work closely with end users to identify where technology can streamline business processes.
- Participate in Group IT projects and cross-departmental initiatives as required.
- Qualifications in IT, Service Management, or equivalent industry experience.
- Strong technical understanding of server and networking technologies and protocols.
- Experience managing third-party IT service providers and vendor contracts.
- Proficiency with Microsoft Office, Exchange, and enterprise desktop software solutions.
- Hands-on experience in Incident Management, including expectation setting and communication.
- Familiarity with Change Management processes and ITIL methodologies (ITIL Foundation certification desirable).
- Strong problem-solving skills and a proactive approach to IT service delivery.
- Excellent communication skills, with the ability to explain technical concepts to non-technical users.
- Organisational skills to manage multiple tasks, requests, and project priorities.
- Self-motivated, able to work independently while collaborating effectively within a team.
- Strong stakeholder engagement skills, maintaining professionalism and adaptability.
- A chance to play a key role in supporting critical Defence and security operations.
- Career growth within a global leader in defence technology.
- Flexible work arrangements, including half-day Fridays.
- Employee Assistance Program for you and your family's well-being.
- Free on-site parking & novated car leasing options.
- Paid parental leave & generous community service leave (including Defence Reservist support).
Due to the nature of this role, you must be an Australian Citizen and eligible for a Baseline or NV1 Security Clearance . Preference will be given to candidates with an active NV1 clearance .
Interested? Contact Daniel at 0424 906 007
At Cleared Recruitment, we specialise in connecting skilled professionals with roles in Defence, Intelligence, and National Security .
We reward referrals! If you know someone suitable for this role, refer them and receive a gift card up to $1,000. Terms and conditions apply.