Description:
Job InfoLocation: DOCKLANDS, VIC
Salary: Not Specified
Job Type: Permanent position | Full time position
Job DescriptionComputer Network and System Administrator (Sydney and Melbourne) A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief. A part of the Tata group, India's largest multinational business group, TCS has over 500,000 of the world’s best-trained consultants in 46 countries.
The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. Join our global team to transform what’s next.
Immerse yourself in an atmosphere of innovative solutions. Role Summary:
- Install, configure, and integrate Simple Network Management Protocol (SNMP) in IT devices and configure its monitoring attributes with IT network monitoring systems like SolarWinds for real-time tracking, alerting, and network performance.
- IT maintenance and support of network configurations and telemetry management, including SNMP trap setup, IP address allocation, and seamless integration of devices to ensure optimal performance of IT applications and network reliability.
- Design, document, and update IT systems for new network device installations and configurations, IT issues troubleshooting and documenting resolution procedures along with updating and maintaining shared knowledge base to streamline problem management to reduce IT system downtime proactively.
- Provide IT hands on support at the Data Centre and Server/MDF rooms for Network and Server team for troubleshooting during incident and change management activities.
- Designing, Racking and Installing of IT Network devices like IT Switches, routers, LAN cables , servers etc. as per conceptual solution design.
- Developing IT Network / Application (hosted in Data Centres) technical impact assessment documents during outages and creating standard operating procedure documents.
- IT Assets life cycle management (ex: Switch, Servers , UPS , WAPs ,Servers) which includes new installations, firmware upgrades and replacements as per IT Asset Management guideline and controls.
- Creating run sheets and IT Procedures for all IT Changes for IT systems hosted in Data Centres and Communication rooms across sites using ITSM tools.
- Installation and commissioning of IT Devices such as Network and Server hardware in the designated IT Data/COMMS room as per IT requirement and controls.
- Configure and maintain communication software and hardware for backup systems, including UPS units and generators, to ensure continuous network uptime and IT system.
- Racking, installing, and configuring network switches and routers in IT data centres, ensuring proper integration into the network as per agreed IT design and standards.
- Resolve user tickets related to IT hardware, software, and networking issues in ITSM tool, ensuring quick troubleshooting and efficient resolutions.
- Maintain an accurate inventory of IT equipment, network devices, and assets in the CMDB, ensuring up-to-date records for seamless network operations and asset management.
SKILLS & EXPERIENCE
- Minimum of total 5 + years of experience in IT.
- Minimum of 2 + Years experience on IT Network and Data Center Management.
- Minimum of 2+ years of experience in ITSM tools and IT network monitoring tools.
- Good to have
End User computing experience (minimum 2+ years).
- Full Australian driver’s license.
(mandatory) Qualifications: Bachelors in technology (IT/Computer science /Electronics and telecommunication). How to apply: To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. TCS is an equal opportunity employer. All applications will be treated with the strictest confidentiality. Job Type: Full-time Salary: $90,000.00 to $160,000.00 /year