Where

El1 Senior Salesforce Support Engineer

Talent – Specialists in tech, transformation and beyond
Melbourne Full-day Full-time

Description:

The opportunity
Our client is a large federal government agency. They have a great opportunity for a Senior Salesforce Engineer to join a large national team, and provide administration, release and deployment, and production and development support.

  • Richmond or Geelong based, with 3 days in the office per week
  • 12 months initial contract + 12 month extension
  • EL1 level role, excellent daily rate range negotiable


The role
Duties will include but are not limited to:

  • Maintain and configure Service Cloud, Health Cloud and Digital Experience applications
  • Exhibit a deep understanding of the Salesforce platform, with the ability to build end-to-end automated processes using declarative tools
  • Investigate and troubleshoot OmniStudio components including FlexCards, Omniscripts, data raptors and integration procedures
  • Perform ongoing system administration including maintaining users, monitoring application metrics, managing salesforce configurations and data integrity
  • Deployment of changes via existing DevOps framework
  • Perform interrogation of various log sources to investigate issues
  • Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users
  • Develop and maintain documentation on processes and configuration
  • Liaise with internal and external stakeholders across various disciplines (business, architecture, data etc.)
  • Work within an Agile delivery methodology
  • Troubleshooting API and integration issues with different applications e.g. MuleSoft
  • Development of meaningful event monitoring and alerting.
  • Knowledge transfer and training within the team


About you
To be considered for these roles you will need:

  • At least 5 years' experience within Salesforce eco-system
  • Experience/Exposure with Salesforce Industries including OmniStudio
  • Exposure to OOPs and Apex (Triggers, Controller, Classes) for debugging and managing minor enhancements
  • Hands on experience with version control, branching and metadata deployments
  • Certified Salesforce Admin ADM201 or ADM211 & Platform App Builder
  • Demonstrable experience providing technical support for Experience Cloud
  • Exposure to HTML, CSS and JavaScript is added advantage
  • Platform Developer 1 Certification or Vlocity Certification will be a standout
  • Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded

Please note that as our client is a federal government department, they can only consider applicants who are Australian Citizens.
Apply:
Please submit your resume ASAP. For more information, please contact Sam at samuel.beckett@talentinternational.com

1 Mar 2025;   from: uworkin.com

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