Description:
It is anticipated that members of the metropolitan Phlebotomy team will have a primary work location at one of the two hospital laboratories, however movement between sites may be required and will be undertaken with appropriate consultation.
Your key responsibilities
Collection of appropriate quality blood and non-blood specimens from clients of Pathology Queensland as per documented protocols
Ensure correct patient identification, labelling and collecting techniques are followed according to documented policies and procedures.
Proven ability to manage time effectively.
Ability to work in a digital hospital environment using computer-based collection systems.
Liaise with patients, medical and non-medical staff to ensure correct collection of specimens and efficient operation of the Specimen Collection Department.
Perform operational duties which include, restocking pathology consumables, maintaining clean work areas and assisting where the Collection Service Manager or the Phlebotomy Supervisor directs.
Maintain professional attitude and behaviour when dealing with staff and clients.
Participate in relevant on-going education and assist in staff training.
Work with integrity, comply with expected ethical and behavioural standards, respect patient's confidentiality and know the importance of patient information.
Comply with National Association of Testing Authority/International Standardisation Organisation (NATA/ISO) accreditation/certification requirements including performing quality control procedures, assisting with preparation of procedure manuals and completion of relevant statistics.
Comply with and utilise procedures, policies, regulations, and standards which impact upon the position including Queensland Health Code of Conduct, contemporary human resource management requirements and practices, such as workplace health and safety, equal employment opportunity and anti-discrimination policy.
Key competencies (role specific criteria)
Demonstrated experience or ability to acquire experience in the correct procedures of specimen collection/phlebotomy including the application of established polices and guidelines with minimal supervision.
Demonstrated knowledge or the ability to acquire knowledge of the importance of standard precautions in dealing with patients and biological specimens.
Proven ability to follow instructions and work conscientiously and accurately with minimal supervision after careful instruction.
Well-developed interpersonal skills and the ability to communicate effectively and work productively in a team environment.
Positive focus upon patient care within a hospital health care environment.
Ability to function as a team member to achieve organisational goals with a well-developed knowledge of principles of effective team functioning.
Demonstrate a high level of commitment to the principles of quality management and continuous quality improvement.
Ability to actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, occupational health and safety and ethical environment.
The Specimen Collection department delivers a 7-day a week service. All newly appointed phlebotomy staff are contracted to work any rostered shift within a 7-day roster period including weekends and public holidays. The successful applicant will likely be expected to work a combination of shifts within each fortnight and, on occasion be required to work beyond contracted hours to help with workflow.
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