Description:
Seeking an experienced Customer Service or Sales Administrator to join a B-Corp certified, purpose driven company, pioneering in making environmentally friendly products.As a Sales & Service Administrator, you will be managing a high level of inbound customer enquiries, working closely with the operations team to ensure customer orders fulfilled and providing after sales support to existing customers.
The Responsibilities:
- Providing sales and customer service support to new and existing customers in a fast-paced environment (Phone and E-mail)
- Process customer orders, ensuring accuracy of the orders and work closely with the supply and logistics team
- Review artworks/review any custom orders and execute a high level of attention to details to ensure customer orders are correct
- Provide support in managing key accounts, working closely with the account management team to deliver exceptional service and maintain strong client relationships.
- Strong customer service/sales support experience within the FMCG industry
- Operationally minded - ability to problem solve and adapt to change
- Passionate about environmental sustainability and want to work for purpose-led business
- High level of attention to detail
- Fantastic company culture
- Internal progression opportunities into different departments
- B-Corp Certified business
- Close to public transport
4 Mar 2025;
from:
uworkin.com