Description:
The Aaron Sansoni Group is not just a business education company - it’s one of Australia’s leading success stories. Over the past two years, we’ve navigated challenges, celebrated remarkable achievements, and now, we’re setting our sights on an extraordinary future. With 2025 and beyond promising unprecedented growth and expansion, we’re building a dream team to make it happen.
Founded by Aaron Sansoni, best-selling author, investor, speaker, and a globally recognised authority on building business "Empires"- our company empowers entrepreneurs and business leaders to achieve greatness. Aaron has graced international stages, inspiring countless individuals and cementing his reputation as one of the world’s most sought-after mentors.
As we scale new heights, we’re looking for ambitious, talented, and passionate individuals who want to contribute to shaping the future of entrepreneurship and business excellence.
If you’re ready to make an impact, grow with a thriving team, and be part of something truly extraordinary, we want to hear from you. Together, we’ll redefine what’s possible in business success.
Key Responsibilities:
As a Customer Success Associate, your days will be filled with meaningful interactions and impactful tasks:
- Be the go-to for client inquiries, offering support via phone and email.
- Execute our client communication plan with finesse.
- Keep meticulous records of interactions using our CRM system.
- Champion client feedback, helping us refine and enhance our offerings.
- Collaborate cross-functionally to create the ultimate client experience.
- Address client concerns with lightning speed and grace.
- Embrace a customer-centric ethos that embodies our brand.
Your Skill Set:
We're looking for individuals who bring these qualities to the table:
- Superb communication, paired with active listening and genuine empathy.
- A knack for forging connections and solving challenges.
- Time management skills that rival a Swiss watch.
- Proficiency in CRM and social media platforms, transforming technology into tools.
- A true team player who knows that collaboration is key.
This position will require you to work at events throughout Australia so the ability to travel is required!
Experience & Requirements:
We value diversity in experience, but here's what would make you shine even brighter:
- Minimum 2 years of experience in a similar role.
- Impeccable interpersonal skills and a knack for managing relationships.
- A customer-centric mindset with a natural ability to troubleshoot.
- An eye for detail and an independent work ethic.
- Top-notch administration and computer skills.
- Professional communication skills that shine in any format.
- Previous experience in account management or customer service is a plus.
- Familiarity with CRMs like HubSpot is a welcomed advantage.
- Patience and active listening skills, paired with a passion for growth.
- A splash of enthusiasm, a dash of vibrancy, and a whole lot of readiness to make a difference!
ASGI Team Member Benefits
- Uncapped commissions
- Subsidised gym membership.
- Dedicated training to help you grow as an individual and team member.
- We facilitate an experience day every quarter for our team to take some time out of the office to play, enjoy, bond, or work with various charities to add excitement and totally different dimension to their work lives.
- Access to all of Aaron Sansoni Group's On-Demand Training & Programs.
THE ASG WAY - ROLE
R - RELENTLESS
We do whatever it takes | We get it done | We will always get our results
O - OBILIGATION
We live in obligation | We love our students | We love our team
L - LEADERSHIP
We are self-leaders first | We show up | We take ownership
E - EXCELLENCE
We find answers | We keep evolving | We deliver empowerment, education & experience
Are You Ready to Ignite Success? Join us in shaping the next chapter of the Aaron Sansoni Group story. If you're ready to dive into a role that matters, where you'll be at the heart of students' achievements, then it's time to connect. Bring your energy, your ideas, and your desire to make an impact. Apply now!