Description:
Your new company:
Nitmiluk Tours is a part of Jawoyn Association Aboriginal Corporation, a 100% wholly owned and operated Indigenous Tourism Operation within Nitmiluk National Park, and more broadly the region of Katherine, NT. We are the exclusive provider for touring the breathtaking Nitmiluk Gorge, located approximately 320km South of Darwin Northern Territory, Australia. From campgrounds to tented accommodation, self-contained cabins, and the boutique Cicada Lodge, Nitmiluk Tours has an accommodation option for everyone. Explore Nitmiluk Gorge with us - cruise, fly, canoe, swim, walk and immerse yourself in the ancient culture of the Jawoyn people.
Your new role:
Do you have what it takes to manage the Food and Beverage operation of one of Australia’s Major Attractions, together with coordinating the service offered to Cicada Lodge’s customers?
Reporting to the F&B Manager, this position is being offered on a permanent, full-time basis, and will be based at the beautiful Nitmiluk Gorge (approximately 30KM from Katherine town). The position is a key role within our organisation and will suit someone with great supervisory skills and who has a strong understanding across a broad range of hospitality functions.
This is a unique opportunity to work with a multi award-winning organisation, owned by the Jawoyn people, in the beautiful surrounds of Nitmiluk National Park (Katherine, Northern Territory.)
What you will need to succeed:
This exciting opportunity is for you to coordinate the day-to-day operations of our highly acclaimed Cicada Lodge and the F&B outlets. Your passion for great customer service, attention to detail, organisational skills, and ability to supervise staff will set you apart for this role. Supervising a small team, you will be equally happy serving customers and assisting with other duties around Nitmiluk, as you will be supervising and organising staff and resources.
The Waiter Supervisor is responsible for guest services offered to the Cicada Lodge Guests, with the assistance of the Executive Chef and the F&B Manager. This includes supervising staff, food operations and outlet upkeep and maintenance whilst on duty.
Essential Skills and Experience
- Previous experience in luxury accommodation
- Extensive food and beverage knowledge
- Excellent customer service and communication skills with a high attention to detail
- Ability to lead and train others in food and beverage service
- Strong understanding of cost control
- High-level customer service skills
- RMS and POS system operations
- Demonstrated knowledge of workplace health and safety and food safety
- You will also require full rights to work in Australia, an Ochre Card (or have the ability to obtain one), a current Australian Drivers licence and RSA.
What will you get?
- The position comes with generous entitlements including:
- Be a part of something you can be proud of!
- Unlimited career progression opportunities.
- Ability to learn new skills, hone in existing abilities and thrive within an organisation that values their employees.
- We are fortunate to have some truly stunning and untouched wilderness areas like the famed Nitmiluk, Edith Falls, Cutta Cutta Caves and Kakadu National Park on our doorstep.
- Industry leading salary on offer with NFP salary sacrifice available.
- 5 weeks annual leave
- Subsidised accommodation offered based on availability – not suitable for children.
A position description is available on request. Please email [emailprotected] for more details.
Jawoyn Association is an Equal Opportunity Employer. Highly valuing a diverse workforce with an inclusive culture being paramount. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.
Job Type: Full-time
Pay: $75,000.00 per year
Application Question(s):
- Do you have experience with the property management system (PMS) RMS?
Experience:
- customer service: 3 years (Preferred)
- OH&S/WHS: 1 year (Preferred)
- Guest Services Supervisor: 1 year (Preferred)
Licence/Certification:
- current Australian Driver's licence? (Preferred)
- Working with Children Check (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person