Description:
Information for candidates: an affirmative measure allows a particular job in the Australian Public Service to be open only to Aboriginal and/or Torres Strait Islander persons. The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the Racial Discrimination Act 1975. It is open to First Nations candidates only.
Our purpose is to provide safe, culturally appropriate and affordable accommodation for First Nations people who need to be away from home to access services and economic opportunities. Across its network of hostels, dedicated Aboriginal Hostels Limited (AHL) staff provide accommodation and meals for residents in a supportive environment, assisted by local First Nations service providers and referral agencies.
AHL also supports the Australian Government’s efforts to improve economic outcomes for First Nations people. By purchasing goods and services from First Nations businesses at every opportunity, we help support a more inclusive economy. We are proud to be one of the largest employers of First Nations people in the Australian Public Service, First Nations employees make up approximately 50% of our workforce.
AHL is seeking experienced accommodation managers with a strong focus on customer service. Hostel Managers will work closely with local stakeholders to support First Nations people into our hostels and ensure residents are connected with the services they require during their stay.
Your role is to ensure hostel occupancy is high and service to residents is exceptional. You will be a hands-on manager, working closely with the small hostel team to provide three meals a day and ensuring the facility is clean, safe and welcoming. You will be a perfectionist, ensuring all hostel operations are meeting standards in line with guidelines and policies and continually developing your team to improve our service offering. You will be reporting to an Operations Management Team and will provide regular reports on hostel operations to the Operations Management Team and to AHL’s National Office business areas as required.
Under the direction of the Operations Management Team, Hostel Manager's manage the day-to-day operations of the hostel in accordance with AHL policies, procedures, the Australian Public Service (APS) Code of Conduct and relevant APS legislation. The duties and responsibilities for this position will include:
• Leadership and Accountability
• Job Context and Environment
• Stakeholder Engagement
• Service Delivery
• Hostel Operations
• Staff Management
• Professional Service & Community Engagement
• WHS
A detailed position description is included in the Vacancy Information available on our website -
Eligibility
Qualifications and Training (or ability to obtain within the first six months of employment)
• First Aid Certificate
• Emergency Warden Training
• Food Safety Supervisor Certificate.
Eligibility:
• Be an Australian Citizen
• Undergo a Satisfactory National Criminal History Check (prior to engagement)
• Hold and maintain a Working with Children Check (prior to engagement)
• Meet Fitness for Duty requirements (prior to engagement)
• Hold a valid Driver Licence
• Hold or obtain relevant qualifications.
Our purpose is to provide culturally safe and affordable accommodation for First Nations people who need to be away from home to access services and economic opportunities. Across our network of hostels, dedicated AHL staff provide accommodation and meals for residents in a culturally safe and supportive environment. We have a strong network of relationships with other organisations, including First Nations organisations. This network both refers residents to AHL and works alongside AHL to support residents to meet their needs. We are proud to be one of the largest employers of First Nations people in the Australian Public Service, First Nations employees make up over 40% of our workforce. Working with us will provide you with a chance to contribute to improving the quality of life and economic opportunities for First Nations people.