Sea Logistics Sales Representative

Description:

You will focus on developing + diversifying business in line with financial + volume targets. You will do this by working
with a variety of internal + external stakeholders while focusing on the following key objectives:
Your Role
We want to be the best company to work for + with. Your day will be varied as you support + interact with the
countries to achieve success.
Start your day reviewing market trends, challenges + opportunities to ensure you are attracting + pursuing customer
opportunities with competitive proposals to optimize revenue for the company.
Then, place strong focus on market penetration through sales leads + business development strategies to ensure the
capture of new customers.
Next, engage with pricing + business development teams to ensure smooth cross-functional collaboration.
Finally, focus on evolving our people
Your Responsibilities
To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring
prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable
customer deals.
To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business
Development teams, including pricing decisions.
To monitor competition by gathering current marketplace information on pricing + products.
To report customer feedback to the CCL team, supporting resolutions as required.
To align with CCL colleagues when onboarding new customers.
To maintain + update the most relevant customer information in internal systems.
To regularly review customer portfolios with the CCL Managers + team.
To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in
close collaboration with the CCL.
Your Skills and Experiences
Your strong focus on customer + stakeholder relationships along with your strong time management will be key to your success.
High school diploma or equivalent.
Bachelor's degree in business, logistics, or related field (preferred).
Previous experience in customer service, logistics, or supply chain management (preferred).
Excellent verbal and written communication skills.
Strong problem-solving abilities.
Familiarity with customer service software and databases.
Strong organizational skills and attention to detail.
Ability to work well in a team environment.
Proficiency in the local language and English.
Strong commitment to providing excellent customer service.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.