Desktop Officer

Description:

The Department of the Premier and Cabinet (DPC) drives the Premier's priorities in South Australia. Our vision is to be the heart of government through providing important leadership, trusted advice and strategy as well as central support services for the social, environmental and economic issues that we face. Our staff enjoy working with colleagues who value integrity, knowledge and intellectual capability. They exemplify the public sector purpose: Making a difference so South Australia thrives.

ICT Services ensures the smooth operation of the ICT services within the department. The group plans, directs, coordinates and designs ICT related activities, as well as providing management and support for daily operational activities including the management and delivery of service support and service delivery.

• Work in a diverse environment with high profile clients
• Friendly Team with various cultural backgrounds
• Work with new and emerging technologies

The Desktop Officer coordinates and administers operational ICT services for DPC, focusing on Mobile and End User Computing (EUC) desktop support. They provide technical mentoring to first level support and service desk teams, ensuring quality assurance for daily ICT operations.

• The Incumbent will be required to participate in the department's Performance Management Program.
• The Incumbent may be assigned to another position at this remuneration level or equivalent.
• Some work outside of normal hours will be required.
• Some interstate travel involving overnight absences will be required.
• This role requires a National Criminal History check.
• This is for multiple positions.

ASO4 - Administrative Services Officer

$76,561 - $80,256 p.a.

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.