Description:
Academic Counselor /Mentor:
- Establishing rapport, mentoring, and motivating students throughout their time studying in Australia.
- Developing and facilitating individual and group academic and career advising sessions.
- Conducting one-to-one student coaching sessions assessing and addressing social, psychological, and physical well-being.
- Establishing and/or maintaining relationships with key student services offices at their community college: international student services, academic advising, career planning, health, and mental health services, etc.
- Collaborating with Team Lead and other local advisors/coaches to plan and carry out “site visits” (periodical social and educational outings for the students).
- Implementing academic and social counseling programs' policies, guidelines, standards, and regulations.
- Guiding students as they prepare for, apply/transfer to, and enroll in 4-year universities.
- Maintaining students’ digital portfolios and tracking progress toward goals, attendance, engagement, behavior, and well-being.
- Taking detailed notes in digital system the progress of each student advisor/coach’s cohort; reporting and logging any instances of misconduct or contract breach.
- Coordinating clear plans for struggling students to bring them back on track.
- Supporting the review and evaluation of the effectiveness of counseling/coaching programs’ performance.
- Maintaining a repository of learning resources for all the other students.
- Identifying extra-curricular activities to enhance students' academic experience.
- Helping students with language and cultural adaptation.
- Serving as the primary point of contact for students in an emergency.
Requirements Qualifications and Skills:
· University degree or equivalent in a related field, Master’s Degree is desirable.
· Minimum of 5 years of relevant experience in a related field.
· Bilingual in English and Arabic is desirable, but not required
· Strong understanding of the higher education system in the United States and Canada
· Excellent communication, problem-solving, and interpersonal skills
· Ability to work independently and as part of a team
· Demonstrated expertise working with international students, including providing cross-cultural training
Benefits