Description:
- Accurate data entry and maintaining up-to-date customer records.
- Responding promptly and professionally to customer enquiries via email and live chat
- Collaborating with team members to ensure seamless customer service.
- Serve as the initial contact for members, addressing inquiries via phone and email.
- Update and maintain member details accurately in the systems.
- Process applications from new members wanting to join
Requirements:
- Exceptional attention to detail and accuracy in data entry.
- Comfortable answering phone calls ( 20% phone based 80% data entry)
- Excellent communication skills, both verbal and written.
- Proficiency in the use of Microsoft Office suite.
- Ability to work collaboratively in a team environment.
- High level of organisational skills and ability to manage multiple tasks.
- Positive attitude
Conditions:
- $30-$35p.h + superannuation
- Contract from start of April to August with likely opportunity to be extended or go perm
- Mondays & Fridays Work from home ( WFH days can be flexibility changed based on personal needs)
- Opportunity to make a difference in a not-for-profit organisation.
- Professional development opportunities.
- Convenient Brisbane City Office
- Friendly diverse supportive team ( morning teas', homemade baking, PJ days)
If you're a driven professional looking to make an impact, we'd love to hear from you.
5 Mar 2025;
from:
michaelpage.com.au