Description:
We are looking for an enthusiastic, customer-focused individual to join our Brisbane team in a dynamic role that requires processing orders primarily working independently with minimal supervision. If you're seeking a rewarding challenge with an industry leader in Records Management and are eager to make an impact while taking ownership of your work, we'd love to have you on our team!
About The Role
As a member of the Grace Records Management team you will be providing premium customer service and account management to some of Australia’s leading organisations and government agencies.
The duties will include:
- Order collection and delivery of client records and information
- Customer service queries
- Maintaining high profile account service delivery
- Daily record management and security of client records to ensure compliant delivery and storage
- Processing and retrieval of valuable information and document management of client requests
- Working with computer technology with scanners, PCs, etc.
About You
To be considered for this role, you will have the following:
- Minimum Car Licence
- Excellent customer service skills
- Excellent verbal communication skills and the ability to relate well to our clients at all levels with confidence
- Be hard working and reliable
- Be well groomed and physically fit to perform manual handling tasks
- Have good computer literacy skills
- Warehouse and or transport experience an advantage but not essential
- Flexibility with work hours and days
- Work well under pressure and be a good team player
Training will be provided to the successful applicant.
What’s In It For You?
- Above award rates with overtime and superannuation.
- Company funded forklift and stock picker licence training
- Company supplied uniform
- A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more
- The opportunity of career advancement through mentoring and our formal Skills Path development program
To know more about the exciting employee benefits at Grace, click on the link: https://www.grace.com.au/careers
About Grace Group
Grace is Australia's leading services company, committed to excellence and passionate about our people. With over a century of experience, we've established a reputation for delivering outstanding service in relocation, removals, and information management. We view our employees as our greatest asset and attribute our success to their dedication and talent. This is why we invest significantly in their development, offering comprehensive training, career advancement opportunities, and a diverse and inclusive work environment. Grace provides a stimulating and rewarding environment where employees can reach their full potential. We support their growth with practical training, formal education, and chances for internal movement and promotions. Our dedication to inclusivity means we strive to create a workplace where everyone, regardless of their background, feels valued and included.
Our Commitment to Diversity and Inclusion
At Grace we believe in inclusion, we welcome diversity and we are committed to equality. As a company we strive constantly to meet the needs of the corporations and customers we serve. We believe that by embracing a culture of inclusion we become a better place to work and a better company and service partner. We are particularly proud of our Indigenous Participation Plan and welcome applications for employment by people of Aboriginal and Torres Strait Islander descent. We are on a journey, we learn daily, always look to improve and will remain committed to building the best workplace culture we can, so regardless of ethnicity, gender, sexual orientation or disability we encourage you to apply and join us on that journey.
No agencies please. If we feel the need to use an agency, we will be in touch with one.