Description:
- Providing a quality service to customers by resolving specific customer requests in an efficient and courteous manner; including assessing applications for grants, liaising with stakeholders including applicants and contractors.
- Respond to enquiries with empathy and respect, providing a positive service experience.
- Adhere to scheduled roster and break times.
- Abide by the Queensland Government Code of Conduct and all Policies and Directives that apply to this role.
Requirements:
- Previous experience in a fast pace customer service environment
- Previous experience in Government is highly regarded but not essential
- Previous experience in grants or claims processing is beneficial but not essential
- Ability to communicate clearly on the phone with a focus on well-spoken, clear communication and exceptional listening skills
Conditions:
- Weekly pay
- Competitive rates
- 5 days on 2 days off across a 7 day roster
- Brisbane Central Location
- The opportunity to make a difference in the lives of Australians
- A supportive and inclusive work environment
- Temporary employment with the potential for extension
Please note we will be reaching out to candidates who meet the criteria in the coming dayss to register in preparation. Start dates will be dependent on the communities requirements for support. If you have previously applied please feel free to reach out to the email below with your updated availability.We ask you do not call the team in regards to this role while we have a high volume of applications, we will respond to email as quickly as we can.
16 Dec 2024;
from:
michaelpage.com.au