Description:
Lead our team as a Senior Store Manager at WHSmith Melbourne Airport – Leaders in Travel Retail!
- Join a fun and stable team and highly reputable name in the global travel retail industry!
- Take charge of multiple sites in the dynamic Melbourne Airport environment
- Enjoy exciting opportunities for professional development and career advancement
About WHSmith
WHSmith is a historic British retailer, specialising in news, books and convenience and have been operating for over 230 years globally. Our stores are located in some of the busiest and most exciting airports in the country, providing a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge.
Our company values are Value our People, Drive for Results, Customer Focus & Accountability. As such, we are looking for enthusiastic and energetic individuals who share our passion for delivering exceptional customer service and who are committed to helping our business and people grow and succeed.
About the Role
As a Senior Store Manager at WHSmith, you will be responsible for:
- Leading a 'Customer first' culture, ensuring that our Service Guarantee is role-modelled and consistently implemented.
- Identifying recruitment and training & development needs of your team.
- Rostering in a safe, legal, and compliant way to maximise business opportunities and demands.
- Building relationships with key stakeholders.
- Execution of marketing initiatives/promotional cycles.
- Stock replenishment and merchandising in line with planograms.
- Providing feedback to Area and Operations Manager on performance or opportunities.
Please note, the leadership team operates on a rotating roster, and the successful candidate will be required to commit to this flexible schedule as part of their role.
About You
The ideal candidate will be a modest leader with strong initiative. With excellent interpersonal skills and robust retail management experience, this candidate will provide support and guidance across the terminal.
You will also carry the following criteria:
- 5 year's management experience in a fast-paced retail environment.
- Leadership and mentoring abilities.
- Experience managing the stock lifecycle.
- Knowledge of rostering compliance.
- Excellent communication and interpersonal skills.
- Proven ability to achieve targets and KPIs aligned with business requirements.
- An unwavering determination to succeed.
- Flexibility with work hours and the ability to work weekends/public holidays when required.
Benefits
- Attractive remuneration package on offer!
- Staff onsite parking available.
- Gain exposure to multiple sites in Melbourne Airport
- Excellent company and collaborative team culture.
If you're ready to elevate your career, apply now!
Our Commitment to Diversity and Inclusion
WHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of equity in all that we do, as well as promoting a culture of inclusion through our policies, procedures and working practices. If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process.
*All candidates will be contacted or notified once your application is reviewed