Description:
About the Role
- Full time – Permanent
- Located in Keilor Downs
- SCHADS Level 5, $ 101,461 (plus super and salary packaging)
Role Purpose
The Youth Homelessness Case Manager provides holistic case management, outreach and housing support and information to young people aged 15-25.
Young people are referred from crisis homelessness services and present as homeless or at risk of homelessness and may have complex issues and require intensive support, including support to young parents and their children.
Other functions include liaising with homelessness access points and networks and working collaboratively with other agencies to provide a holistic case management framework that is client-centered and tailored to the needs of the individual/family.
Key Responsibilities
- Engage and work with young people aged between 16 and 24 experiencing homelessness or at risk of homelessness.
- Advocacy and liaison with relevant housing access points and specialist services in the West and North regions.
- Provision of Case management and Interim Response through a client centered lens.
- Enhance the wellbeing of young people and their families.
- Collaborative work with existing and new networks within the West and North regions.
About You
- Tertiary qualification in youth work/social work or related qualification.
- Experience in the delivery of support services to clients experiencing homelessness or at risk of homelessness.
- Experience of working with young people and ability to engage people actively and assertively with complex needs.
- Understanding of the homelessness service system with knowledge of patterns, trends and systemic issues that impact on young people.
- Demonstrated ability to work collaboratively with other services towards effective client centred solutions.
- Demonstrated capacity to work flexibly and to be able to manage competing demands.
- Excellent communication, verbal and written and problem-solving skills.
About Us
Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.
We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing. We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.
Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.
Benefits
- Salary packaging (which can add up to $15,900 in tax-free pay per year)
- Paid study leave
- Paid parental leave
- Gifted leave at Christmas and Easter
- Employee Assistance Program, a free and confidential counselling service
- + more
How to Apply
Please click 'Apply' to complete your application. Please upload your resume and a brief cover letter addressing the key selection criteria. Please apply as soon as possible, applications are considered as they are received.
APPLICATIONS CLOSE: 18th February 2025
To view the position description click here or visit our website (https://goodshep.org.au/careers-with-us/)
Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.
Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.