Where

Project Manager - Resolution Support

Victorian Government
Burwood Full-day Full-time

Description:

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?
We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.
To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.
About the Role
As Project Manager with the P&C People Experience team, you will review current practices and design communication toolkits, fact sheets, and resources to improve the people experience. You'll ensure these materials are user-friendly, tailored to audience needs, and align with customer service best practices. The Project Manager will oversee the creation of clear, concise content to communicate key policies and updates. By assessing audience needs and gathering feedback, you'll refine materials to improve clarity, engagement, and service delivery for both internal teams and stakeholders.
Key responsibilities of the role will include the following:
• Oversee project planning, documentation, risk management, and implementation.• Ensure governance, compliance, and quality control throughout project delivery.• Maintain clear communication and reporting with stakeholders and senior management.• Develop and implement strategies for monitoring, auditing, and dispute resolution.• Identify risks, initiate mitigation strategies, and recommend solutions.• Establish evaluation criteria and document project progress.• Provide expert advice, reports, and briefings on project performance.• Foster stakeholder engagement and manage consultation processes.• Track project performance, deliverables, and dependencies, ensuring alignment with program goals.• Maintain accessible project documentation and monitor budget progress.
About You
Our ideal candidate will be able to demonstrate the following:
• Demonstrated experience in managing and coordinating multiple and/or complex projects and an understanding of project management methodologies.• Demonstrated high level written and verbal communication skills• Proven leadership skills that demonstrate the ability to obtain effective cooperation and contribution from stakeholders (intra and inter project collaboration) and ability to develop and maintain effective relationships with a range of stakeholders• Proven ability to negotiate and deliver agreed outcomes.• Demonstrated ability to effectively manage financial resources• Experience working within a volunteer environment. • Tertiary qualifications in project management or equivalent (desirable)
Why choose CFA
• Meaningful Purpose: Your contribution truly makes a difference• Work-Life Balance: Paid parental leave, generous leave provisions • Growth Opportunities: Learning and development• Flexibility: Hybrid work options with flexible work arrangements• Discounts: Emergency Memberlink discounts on various services• Wellbeing Focus: Healthy for Life programs, flu vaccinations• Member Assistance Program: Access support across 8 service pathways
Your Application
Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.
When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.
Pre-employment Checks
Offers of employment will only be made to candidates who:
• Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm 13th March 2025
If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au
7 Mar 2025;   from: uworkin.com

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