Communications Coordinator - Donor Experience, Office Of Advancement

Description:

• Full-Time, Fixed-Term position until March 2030 | Western’s Parramatta South Campus
• Remuneration: HEW Level 7 $124,203 to $133,967 p.a.| Includes 17% Superannuation & Leave
• Shape the Donor Experience at Western Sydney University!

• Full-Time, Fixed-Term position until March 2030
• Remuneration: HEW Level 7 $124,203 to $133,967 a.| Includes 17% Superannuation & Leave
• Based at Western’s Parramatta South Campus
• Shape Data-Driven Philanthropy at Western Sydney University
• Be part of a dynamic team managing donor data for a top-ranked university.
• Work on high-impact fundraising initiatives that support scholarships, research, and student success.
• Engage with donors, alumni, and philanthropic partners to create meaningful change.
• Enjoy a collaborative and supportive work environment where your contributions make a difference.

About Western Sydney University
Western Sydney University is a modern, forward-thinking, research-led university, located in the heart of Australia’s fastest-growing, economically significant region. The University has 11 campuses in Sydney, as well as campuses in Ho Chi Minh City, Vietnam, and Surabaya, Indonesia, with plans for expansion in India. With over 200,000 alumni, nearly 50,000 students, and around 3,500 staff, the University fosters a dynamic, inclusive, and innovative culture. It is ranked in the top 2% of universities worldwide, with over 85% of its assessed research rated at ‘World Standard’ or above. The University is ranked 1st worldwide and in Australia for its commitment to the United Nations’ Sustainable Development Goals in the Times Higher Education University Impact Rankings for 2022, 2023, and 2024.
About the Division of Public Affairs and Partnerships
The Division of Public Affairs and Partnerships is dedicated to amplifying the university’s positive impact through meaningful engagement, partnerships, and philanthropy. Our success is built on openness, accountability, and a strong commitment to working cohesively across key functional areas, including partnerships, public affairs, government relations, creative, alumni, and advancement. The Office of Advancement plays a critical role in managing donor relationships, securing philanthropic support, and leveraging data for fundraising success.
About the Opportunity
Western Sydney University is seeking a creative and strategic Communications Coordinator – Donor Experience to lead donor engagement initiatives that strengthen relationships and inspire philanthropic support.
As part of the Office of Advancement, you will play a pivotal role in developing and executing donor stewardship programs, ensuring meaningful engagement with individuals and organisations who contribute to the University’s success. If you are passionate about communications, engagement, and donor relations, we invite you to join our team and help shape the future of philanthropy at Western Sydney University.
This is a full-time, fixed-term position until March 2030 and will be based at Western’s Parramatta South Campus, although travel to other campuses of the University may be required. Please review the position description for further information.
Key Responsibilities
Reporting to the Annual Giving Manager, you will play a crucial role in enhancing our donor engagement efforts. Your responsibilities will include:

• Developing and managing the University’s Donor Stewardship Matrix to ensure strategic and personalised donor engagement.
• Implementing the Donor Communication and Engagement Strategy, delivering impactful updates, personalised communications, and engagement reports.
• Overseeing donor events and engagement activities, fostering strong relationships with key stakeholders.
• Creating high-quality marketing and promotional materials to support fundraising initiatives.
• Maintaining the Office of Advancement’s social media platforms and digital presence to enhance donor visibility.
• Utilising the Raiser’s Edge CRM system to track donor engagement and generate reports for leadership.
• Supporting donor stewardship programs, ensuring an exceptional experience for our donors.

About You
You are a passionate and detail-oriented communications professional with a strong background in donor engagement, fundraising, or relationship management. Your ability to create compelling donor experiences through strategic communication will be key to your success.
You will have:

• Proven experience in donor relations, fundraising, marketing, or stakeholder engagement.
• Exceptional writing and communication skills, with a demonstrated ability to craft compelling donor content.
• Strong organisational and project management abilities, ensuring timely execution of donor programs.
• Experience in digital communications and social media management to enhance donor engagement.
• Proficiency in donor databases, such as Raiser’s Edge, and other relevant IT systems.
• A collaborative and strategic mindset, capable of working across teams to deliver donor-focused initiatives.

Why Join us?
Western Sydney University highly values equity and inclusiveness and strives to contribute to tackling inequalities and promoting wellbeing within our own institution. If you share our passion for creating a more equitable and inclusive world, and if you are ready to contribute to meaningful change, join us in our mission to promote equity, inclusiveness, and wellbeing.
Joining our team comes with a range of exceptional benefits designed to support your well-being and professional growth including:

• Work-Life Balance: Enjoy flexible work arrangements, generous leave entitlements, and the option to work from home up to 2 days per week.
• Professional Development: Take advantage of professional development and networking opportunities, including secondment opportunities to enhance your skills across the University.
• Staff Benefits: Access a range of benefits, including health and fitness programs like Fitness Passport, library facilities, café and restaurant deals, and many other goods and services!

This is your opportunity to shape the donor experience and contribute to the University’s mission. Apply now, ensuring you address each of the screening questions in your application.
Remuneration Package: HEW Level 7 $124,203 to $133,967 p.a. (comprising Salary of $104,953 to $113,204 p.a., plus Superannuation and Leave Loading)
Position Enquiries: Please direct specific enquiries regarding the role to Ray Villarica, Annual Giving Manager, via email r.villarica@westernsydney.edu.au
Recruitment Enquiries: Specific enquiries or issues with your application may be directed to Tiana Woodward, Senior Advisor Talent Acquisition, via email t.woodward@westernsydney.edu.au
Closing Date: 8:30pm, Sunday 23rd March 2025
Working Rights in Australia - Eligibility
You must provide evidence of your fulltime working rights in Australia at time of application.
Please note that all ongoing and fixed term employees seeking to apply for this position as a secondment must have completed a minimum of 12 months’ full-time continuous service to be eligible to apply for this role, as per Part D of the Recruitment and Selection Policy.
Only those applications submitted via the WSU online recruitment system will be accepted.