Operations Coordinator

Description:

At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career , and we’re excited to hear from you.

As an Operations Coordinator, you will contribute to the continued delivery of exceptional customer service, maximise profitability and enhance efficiency through the Operations Team. Delivers operational excellence, by ensuring policies and procedures are followed, compliance is ensured, and efficiency is maximised.

• Prioritising tasks and coordinates the operations team to operate a highly efficient back of house, adhering to procedural control measures.
• Stocking flow including inbound goods processing, returns processing, transfers, invoice management, etc.
• Providing excellent customer service and effectively handling customer complaints and queries.
• Ensure all Back of House activities meet compliance and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery, and incident reporting.

• An individual who loves working in a casual fun atmosphere.
• You thrive in a retail environment and draw upon your knowledge of Operations (stock flow, inbound & outbound goods, etc).
• Strong multi-tasking skills, coupled with your keen eye for detail.
• Understanding of inventory management and processes.
• Build and maintain external and internal stakeholder relationships.
• Solid customer service skills that will create raving reviews.

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!