Description:
Key accountabilities of the role:
Honeywell PHD and Aveva PI production support
Resolve tickets under the applications under the defined scope (related to PHD and PI)
ITIL support
Client and User coordination
Resolve tickets within defined SLAs
Lead the team
Prepare and Present reports to customer
Key Challenges of the role :
Technical knowledge in Honeywell PHD, Aveva PI, PLC, SCADA, Process Control Systems, DCS
High Impact communication
Inherent requirements of the role/
Mandatory/Essential Skills and Experience
(Candidates without these will not be shortlisted to the hiring manager)
Honeywell PHD, Aveva PI, PLC, SCADA, Process Control Systems, DCS
Around 10 years of experience
Preferred/Desired skills and experience
(nice to have but not mandatory)
ITIL support knowledge
Team handling