Description:
- Ongoing part time (0.8 FTE) role with career progression
- Salary range: $56,951 - $76,425 (pro rata) plus super plus salary packaging
- Up to $15,900 in salary packaging and hybrid WFH & office model
About the role
As an Administrative Services Officer, you will provide support to the Administrative Services Coordinators, Associate Director and provide effective and efficient administrative support to the IMHA team with a focus on working well with a wide range of internal and external stakeholders.
You will provide a wide range of administrative support services to IMHA and consumer advisory groups including but not limited to phone-based services, interview coordination, training and orientation of new staff, coordinating service events, minute taking, and data entry.
This role is based at our Melbourne CBD office on Wurundjeri Country.
About you
As our ideal candidate, you will possess:
- Strong coordination, time management, decision making and organisational skills, including the ability to prioritise tasks and meet deadlines while ensuring accuracy and quality.
- Ability to work independently and within a team environment, with the ability to pivot in a fast-paced environment, multitask and apply a constructive approach to solving problems with minimal supervision.
- Strong communication and negotiation skills, confident phone presence, with an ability to quickly build trust and rapport with a diverse range of consumers and internal and external stakeholders.
- Experience in organising and promoting events.
- Sound computer skills including proficiency using a range of software and online applications including Microsoft Office programs and a content management system.
Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.
About IMHA
IMHA is the primary non legal advocacy provider in Victoria and responsible for the opt out registry. We provide non legal advocacy services to people subject to Compulsory Treatment and at risk. We do this by providing a 7 day a week intake service and attending Mental Health services both hospitals and clinics to provide services to consumers. We also provide rights groups to consumers, information sessions to consumers and services and supported decision making training to the mental health workforce.
We are part of VLA who have over 1300 staff employed in 16 offices across Victoria and assist people with their legal and non legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.
We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best support the people we serve.
Employee benefits
- Focus on work-life balance including flexible working arrangements
- Hybrid work from home & office model
- Training and professional development opportunities
- Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
- Opportunity to join Myki Commuter Club(and salary package the cost)
- Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)
- Access to discounted Private Health Insurance
How to apply
To be considered for this role, please submit your current resume and the completed candidate application form (listed within the file attachments).
If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.
For further information, please review the attached position description or contact Louise Keating & Jessica Palmieri, Administrative Services Coordinators by email IMHAAdmin-Coordinators@imha.vic.gov.au
No agency applications will be accepted.
Applications close by 11.59pm on Sunday 23 March 2025.
Other relevant information
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.
VLA is committed to putting the safety and wellbeing of children first.