Description:
ABOUT DRIVE GROUP AUSTRALIA
As a growing national business, Drive Group Australia believes performance and success begin with fixing every vehicle to a high-quality and safe standard. These quality standards are backed by our day-to-day commitment to providing excellent customer care and service. Drive Group Australia truly represents the adage “one-stop shop solution,” with our range of services covering the entire gamut of motor vehicle accident repairs, including drive and non-drive repair solutions, direct insured, third-party claims, fleet operators, and FMOs.
WORKING WITH US
At Drive Group, we believe our people are the key to our success and offer a wide range of benefits to show our appreciation, including:
- ‘ME’ Day: A paid day off on your birthday so you can celebrate however you’d like!
- Health and Wellbeing Program : Look after your health with exclusive deals on gym memberships and exercise classes, as well as free GP and physio appointments through our proactive injury management program. Your wellbeing is important to us, and we invite you and your immediate family members to utilize our Employee Assistance Program, which provides access to free, confidential counseling and support whenever it’s needed.
- Reward and Recognition : Take part in site-initiated incentives, including BBQ lunches, team dinners and events, and company-wide recognition programs, such as quarterly awards for our best performers, and more.
- Discounts : Enjoy discounts on insurance and a variety of handy household items.
- Everyday Savings : Save on everyday expenses with access to discounted movie vouchers, retail gift cards, petrol and grocery gift cards, and more!
- Training : We provide training with I-CAR and other providers to upskill our teams and ensure they’re equipped with the latest knowledge of our industry.
- Stability and Flexibility : This is a full-time permanent role offering job security and flexibility.
- Career Development : As we are growing at a rapid rate and promote from within, opportunities for career progression are bountiful.
- Bonus Programs : Such as our Refer A Friend Program, where you will receive up to $5000 for recommending a friend to come and work with us.
- Equal Opportunity : Drive Group is an equal opportunity employer. Joining our team means joining a company that prioritizes the health, safety, and wellbeing of its people and fosters a culture of respect, inclusivity, and safety.
ABOUT THE ROLE
We are currently recruiting for an Assistant Estimator to join our team in Toowoomba. In this role, you will assist in completing accurate and comprehensive quotes in a timely manner, ensuring appropriate authorization for all work undertaken while maintaining quality requirements to guarantee customer satisfaction.
Key responsibilities include:
- Assisting with quoting vehicles accurately and comprehensively in line with Work Provider requirements.
- Providing excellent customer service to customers and work providers.
- As required, managing parts ordering and receiving as required to ensure timely arrival and cost-effectiveness.
- Assisting with processing vehicle arrivals onsite.
- Supporting the management of supplementary work and parts, including obtaining authority.
- Helping the Business Manager and Production Manager manage incoming/outgoing vehicles to maximize workshop capacity.
- Conducting QA inspections to ensure repairs meet customer expectations and resolving any quality or safety concerns.
- Undertaking all lawful and reasonable requests by management.
ABOUT YOU
To be successful in this role, you will have:
- Previous experience in a similar role in the automotive industry.
- Attention to detail, with excellent customer service, communication, and interpersonal skills to professionally deal with insurers, customers, and team members.
- The ability to work in a fast-paced environment and achieve service outcomes.
- Strong systems experience and competent computer skills.
- An understanding of and willingness to abide by all safety practices while maintaining high health and safety standards.
- A current and valid driver’s license.
Does this sound like you? Apply now! Alternatively, you can email your resume and details to people@drivegroupcorp.com.au, and a member of our team will be in touch.