Description:
Are you a people person with a knack for organisation and a passion for creating amazing member experiences? Do you thrive in a role where every day is different, and you get to make a real impact? If so, we want YOU to be our new Member Services Coordinator !
About the role
As the Member Services Coordinator , you’ll be at the heart of our South Australian Branch, making sure our members feel valued, engaged, and part of a thriving professional community. You’ll plan and run fantastic events, keep our members informed and connected, and provide top-notch customer service—all while bringing your own unique energy and ideas to the team!
What you’ll be doing:
- Event planning & coordination – Design and deliver exciting events that bring our members together.
- Engagement & communication – Keep members in the loop through newsletters, social media, and direct outreach.
- Member support – Onboard new members, assist with inquiries, and ensure they get the most out of their membership.
- Admin & organisation – Maintain records, coordinate sponsorships, and support branch operations.
What makes you a perfect fit?
- A natural communicator who loves engaging with people.
- Strong organisational skills with an eye for detail.
- Experience in events, customer service, or administration.
- Tech-savvy and comfortable using social media, email marketing, and CRM systems.
- A positive, proactive attitude and the ability to juggle multiple tasks.
About ACS
ACS is Australia’s leading professional association for the technology community, representing around 50,000 members across industry, government, and education. Established more than 50 years ago, ACS is a member-led not-for-profit organisation committed to advancing Australia’s technology sector. Our mission is to power Australia’s technological brilliance, supporting the delivery of government services, enhancing education, and driving innovation and productivity across businesses.
Our benefits include
- Hybrid work environment
- Additional leave including up to 3 gifted days p.a., a recharge day, and floating holidays to celebrate what’s important to you
- Collaborative work culture
- Extensive training and development opportunities
- Complimentary membership to the ACS and the many benefits associated with the membership
- NFP Salary Packaging – meaning you pay less tax and have more take-home money to spend
- Employee Assistance Program (free and confidential counselling services)
- 10 weeks of paid parental leave