Payroll Support Officer

Description:

Job description
Agency Department of Corporate and Digital Work unit Employment Services – Payroll Services
Development
Job title Payroll Support Officer Designation Administrative Officer 3
Job type Full time Duration Ongoing
Salary $66,773 -$71,746 Location Darwin
Position number 68250076 RTF 317954 Closing 17/03/2025
Contact officer Assurance and Process Improvement Unit on 08 8943 6199 or
AssuranceProcessImprovement.DCDD@nt.gov.au
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=317954
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
Assist with the delivery of a prompt and efficient payroll service to client agency employees while developing skills and
knowledge with a view to career progression within the Payroll Services environment.
Key duties and responsibilities
1. Calculate and process transactions relating to salary and allowance payments and the payment of other employee
entitlements, i.e. leave, higher duties, penalties and overtime etc.
2. Provide accurate and timely information to clients when requested.
3. Create electronic personnel records (position and employee data) and accurately input this information into the payroll
database.
4. Support the operations of the Payroll teams by assisting with the inputting of data into the computerised payroll system.
5. Exhibit personal accountability, professional integrity and respect for the work environment, the staff you work with and
client agency managers and employees,
6. Undertake duties in a courteous, professional and helpful manner, and ensure confidentiality is always maintained.
7. Actively participate in the performance development process and the pursuit of professional development opportunities.
Selection criteria
Essential
1. Good working knowledge of and demonstrated proficiency in operating a variety of office computer packages, e.g. word
processing, databases and records / information management systems.
2. Ability to quickly acquire payroll knowledge though structured and on the job training, and by reading, understanding and
applying procedures and employment legislation.
3. A high level of customer focus supported by previous experience providing customer services.
4. Good verbal and written communication skills to enable information to be accurately relayed to clients.
5. Ability to use templates and structured formats to prepare clear written correspondence.
6. Good organisational skills and the ability to meet strict timeframes and deadlines in a busy environment.
7. The personal attributes needed to work effectively as a team member, demonstrate high level of commitment to the
workplace and contribute to, and support, a positive team environment and outstanding customer service delivery.
8. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest,
innovative and respectful.
Desirable
1. Previous experience maintaining staff records and undertaking a variety of tasks related to the processing of end-to-end
fortnightly payrolls is highly desirable.
2. Basic working knowledge of the relevant computerised HR systems used in the NTPS i.e. PIPS, myHR, BOXI, or the JIRA
HR Services portal and / or the HR Ticketing Systems used in payroll is desirable.
Further information
The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A
criminal history will not exclude an applicant from this position unless it is a relevant criminal history.